Insurance Coordinator

The following position is for employment with:

Shenandoah Oral & Facial Surgery

2031 Legacy Ln, Harrisonburg, Virginia 22801

POSITION PURPOSE

We are seeking a meticulous and dedicated Insurance Coordinator to join our team. This role is critical in managing insurance-related tasks, ensuring that our patients receive the maximum benefits from their insurance plans. You will be an integral part of our team, responsible for a wide range of insurance-related duties and contributing to the overall efficiency of our practice.

PRINCIPAL RESPONSIBILITIES AND DUTIES

• Insurance Verification: Verify patient insurance coverage and benefits for treatments and procedures.
• Claim Submission: Prepare and submit insurance claims accurately and in a timely manner.
• Payment Posting: Post insurance payments to patient accounts and ensure accurate financial records.
• Follow-Up: Follow up on outstanding claims, resolving any issues or discrepancies with insurance companies.
• Patient Communication: Communicate with patients regarding their insurance benefits, coverage details, and any necessary documentation.
• Account Management: Manage patient accounts, ensuring all insurance-related information is up-to-date and accurate.
• Team Collaboration: Work closely with other professionals to form a highly effective team, attending to the administrative tasks of the office.

MINIMUM QUALIFICATIONS

• Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
• Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
• Educational Background: Completion of high school or equivalent is required.
• Experience Required: Previous experience in dental or medical insurance coordination is required.
• Billing Knowledge: Familiarity with dental/medical billing and coding practices.
• System Knowledge: Proficiency with dental/medical practice management systems.
• Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
• Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
• Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.

ABOUT US ORAL SURGERY MANAGEMENT

By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.

Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.

Passion for Patient Care

Outstanding Results

Winning Attitude

Embracing Continuous Improvement

Respect for Self and Others

Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.