The Role
Verify and explain patient insurance benefits, obtain necessary patient and provider information, resolve complex coverage issues, assist Patient Care Coordinators and other departments, and ensure compliance for clean claim processing.
Summary Generated by Built In
The Insurance Benefits Specialist is responsible for verifying insurance benefits, explaining coverage details, and assisting with benefits-related inquiries. The role also includes insuring compliance with insurance guidelines to support clean claim processing.
What You'll Do:
- Identify and solve complex insurance benefit issues.
- Obtain detailed patient information to accurately submit to the proper insurance carriers.
- Contact health care providers to obtain referrals or additional information as necessary.
- Must maintain strong attention to detail to transpose data and information accurately.
- Guide and assist Patient Care Coordinators through difficult accounts.
- Provide information and assist patients when help is needed byresearching benefit coverage.
- Assist other departments as needed, including Billing and Front Office.
Qualifications:
- Qualified candidates must have a high school diploma or GED as well as a basic understanding of health insurance benefits.
- Preference will be given to candidates with medical insurance and authorization knowledge.
Compensation Package:
- Starting at $20/hour, with compensation adjusted based on experience, skills, and role alignment
- We also offer a comprehensive benefits package including Medical, Dental & Vision; 401(k); voluntary disability and life insurance options; Fitness & Wellness program; paid holidays and paid time off; flexible work hours; community volunteer opportunities, and more.
Skills Required
- High school diploma or GED
- Basic understanding of health insurance benefits
- Strong attention to detail and accurate data transcription
- Medical insurance and authorization knowledge
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The Company
What We Do
Highbar Physical Therapy is a leading provider of physical therapy services in New England. They focus on a proactive, personalized, and evidence-based approach to whole-body health, offering specialized care for sports injuries, post-surgical rehabilitation, pelvic health, and more. The company is committed to clinical excellence, professional development for its therapists, and empowering patients to move freely and live fully.
