Insurance Administrative Specialist (Boston)

At Lendbuzz, we believe financial opportunity should be more personalized and fair. We develop innovative technologies that provide underserved and overlooked borrowers with better access to credit. From our employees to our dealers, partners, and borrowers, we’ve built a company and a culture around a resolute belief in the promise and power of diversity. We value independent and critical thinking.

We're searching for a dynamic individual to fill the role of Insurance Administrative Specialist. This position entails aiding the insurance team in claims processing, managing the insurance email inbox, preparing title and ownership paperwork, and assisting with ad hoc projects.

Responsibilities:

• Manage insurance claims submission to our insurance partner
• Ensure accuracy and completeness of required documentation
• Monitor claim progress and ensure timely payments
• Handle incoming customer and partner emails within the insurance email inbox promptly and efficiently
• Prepare required documentation for vehicle ownership transfer
• Ensure accurate and timely issuance of payments
• Efficiently handle projects assigned by the Insurance Supervisor

Requirements:

• 2+ years of relevant industry experience preferred 
• Language Proficiency in Spanish and/or Portuguese preferred
• Bachelor's degree in Business Administration or related field preferred
• Experience with either insurance claims systems or vehicle appraisals is preferred
• Effective task prioritization, time management, and adherence to processes are required
• Strong communication and interpersonal skills

We believe:

Diversity is a competitive advantage. We celebrate our differences, and are better when we have a variety of experiences, viewpoints, and backgrounds.

Compassion is a strength. We care about our customers and look to build long-term relationships with them.

Simplicity is a key feature. We work hard to make our forms and processes as painless and intuitive as possible.

Honesty and transparency are non negotiable. We incorporate these traits in all of our interactions.

Financial opportunity belongs to everyone. We work every day to improve lives by extending this opportunity.

If you believe these things too then we would love to hear from you!