Pay Plan Title: Instructional Program Coordinator
Working Title: Instructional Program Coordinator - CWCN
FLSA Status: Exempt
Posting Salary Range: $54,106 - $67,210
Office Location: Remote within Trillium’s catchment area of North Carolina (See requirements section for included counties)
POSTING DETAILS:
Make an Impact
Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.
Why Work for Us?
Trillium believes that empowering others begins with supporting our team. We offer our employees:
- A collaborative, mission-driven work environment
- Competitive benefits and work-from-home options for most positions
- Opportunities for professional growth in a diverse inclusive culture
Every day, our work changes lives – from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.
If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!
What We’re Looking For
Trillium Health Resources has a career opening for an Instructional Program Coordinator – CWCN to join our team! The Instructional Program Coordinator is responsible for co-creating, planning, overseeing and monitoring training to meet the needs of the Children with Complex Needs (CWCN) workforce development plan.
On a typical day, you might:
- Coordinate the ongoing development of training and development programs in support of assigned areas. Develop training plans for individuals and groups utilizing best practices and identify training outcomes while evaluating their achievement.
- Monitor all training development coordination-related activities to ensure alignment with program goals.
- Engage and collaborate with leadership to identify immediate and ongoing training and development needs and communicate training plans effectively.
- Develop assessment tools for the training and development program, as well as individual outcomes assessment.
- Coordinate and ensure that designated staff members receive required/mandatory trainings.
Employee Benefits:
Trillium knows that work/life balance is essential. That’s why we offer:
- Typical working hours: 8:30 am – 5:00 pm; flexible work schedules available for some positions with management approval.
- Work-from-home options available for most positions
- Health Insurance with no premium for employee coverage
- Flexible Spending Accounts
- 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
- NC Local Government Retirement Pension (defined-benefit plan) https://www.myncretirement.gov/systems-funds/local-governmental-employees-retirement-system-lgers/lgers-handbook
- 401k with 5% employer match and immediate vesting
- Public Service Loan Forgiveness (PSLF) qualifying employer
- Quarterly stipend for remote work supplies
Qualifications
Required:
- High school diploma or GED and six (6) years of experience in instructional design, curriculum development, training coordination, learning management system administration, or educational content development; OR
- Associate's degree and four (4) years of experience in instructional design, curriculum development, training coordination, learning management system administration, or educational content development; OR
- Bachelor's degree and two (2) years of experience in instructional design, curriculum development, training coordination, learning management system administration, or educational content development; OR
- Equivalent combination of education and experience.
- Must have a valid driver’s license
- Must reside within Trillium’s catchment area which includes North Carolina counties: Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, Warren, Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, Wilson, Carteret, Craven, Duplin, Jones, Lenoir, Onslow, Pender, Sampson, Wayne, Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson, Scotland, Anson, Guilford, Montgomery, Randolph, and Richmond.
- Must be able to travel within catchment as required.
Preferred:
- Master’s degree in special education, psychology, social work, human services, curriculum and instruction, instructional design, adult education, organizational development, or a related field.
- Specialized education, coursework, or training related to intellectual/developmental disabilities, behavioral health, dual diagnosis, children with complex needs, adult learning, or workforce development.
- Experience supporting professionals or provider organizations serving children with co-occurring intellectual/developmental disabilities and behavioral health needs.
- Experience coordinating workforce development, training, or implementation initiatives across multiple provider organizations.
- Experience monitoring participation, credentialing requirements, deadlines, provider engagement, deliverables, and program outcomes.
- Experience conducting needs assessments and adapting curricula, learning modalities, or instructional supports to meet varying adult-learning, accessibility, technology, and skill-application needs.
- Experience providing technical assistance, coaching, modeling, or implementation support to providers.
- Experience evaluating the transfer of learning into practice and using data and stakeholder feedback to improve program effectiveness.
- Experience collaborating with organizational leadership, providers, subject-matter experts, families, and community stakeholders.
Deadline for Application: Thursday August 27, 2026 at 11:59pm
How to Apply
To be considered, submit your application and resume through our ADP Career Center. Your resume must include:
- Employer name, dates of service (month/year), average hours worked per week, and essential job duties
- Education details (degree type, date awarded, institution, field of study)
- Licensure/certification information, if applicable
After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You’ll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.
Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.
Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.
#Innovation #Technology #Careers #NorthCarolina #BehavioralHealth
Skills Required
- High school diploma or GED and six years of experience in instructional design, curriculum development, training coordination, learning management system administration, or educational content development
- Associate degree and four years of experience in instructional design, curriculum development, training coordination, learning management system administration, or educational content development
- Bachelor’s degree and two years of experience in instructional design, curriculum development, training coordination, learning management system administration, or educational content development
- Equivalent combination of education and experience
- Valid driver’s license
- Residence within Trillium’s designated North Carolina catchment area
- Ability to travel within the catchment area as required
- Master’s degree in special education, psychology, social work, human services, curriculum and instruction, instructional design, adult education, organizational development, or a related field
- Specialized education, coursework, or training related to intellectual/developmental disabilities, behavioral health, dual diagnosis, children with complex needs, adult learning, or workforce development
- Experience supporting professionals or provider organizations serving children with co-occurring intellectual/developmental disabilities and behavioral health needs
- Experience coordinating workforce development, training, or implementation initiatives across multiple provider organizations
- Experience monitoring participation, credentialing requirements, deadlines, provider engagement, deliverables, and program outcomes
- Experience conducting needs assessments and adapting curricula, learning modalities, or instructional supports for varying adult-learning, accessibility, technology, and skill-application needs
- Experience providing technical assistance, coaching, modeling, or implementation support to providers
- Experience evaluating transfer of learning into practice and using data and stakeholder feedback to improve program effectiveness
- Experience collaborating with organizational leadership, providers, subject-matter experts, families, and community stakeholders
What We Do
Trillium Health Resources manages specialty behavioral health care for North Carolinians across 46 counties. Trillium is committed to transforming lives and building community well-being through partnership, access to services and proven solutions designed to help those we serve reach their fullest potential. Everyone on Trillium’s staff--our care managers, call center, claims agents, project managers, and IT staff--all contribute to this mission. We offer a challenging, engaging work environment where staff take home more than a paycheck. Our performance management plan includes regular check-ins to examine individual employee goals and professional development plan. Our departments work on cross-functional, short-term projects and long ranging initiatives. Every day we see the results of our dedication, in the smiles of children on our accessible playgrounds and pride on the face of an adult cooking a meal for the first time. By joining Trillium, you are doing more than going to work…you are transforming lives. We help those with mental health conditions, intellectual and developmental disabilities, traumatic brain injury, and substance use disorders (Medicaid members and state-funded recipients) get the services they need to improve well-being and live fulfilling lives. We are dedicated to carrying out our mission by investing in the health and well-being of the communities we serve and empowering individuals with access to services, tools and resources to live a fulfilling life. Trillium reserves the right to hide material (comments, images and/or links to other sites) that contains anything vulgar or sexually explicit; is spam; advocates or depicts illegal activity; targets or disparages any ethnic, racial, other type of group; contains personal attacks of any kind; promotes private business ventures, services, or products; campaigns for public office or promotes a political organization; infringes on copyrights or trademarks; or is off topic.
