The Role
The Instructional Designer creates engaging training solutions using various methodologies and tools while collaborating with stakeholders to ensure quality and deadlines are met.
Summary Generated by Built In
Overview:
- The Instructional Designer will utilize proven instructional design methodologies to create learning solutions that meet audience learning styles, content topic area, and audience location that adhere to M&T Learning and Development quality standards. Apply adult learning theory and industry-recognized instructional design models (ADDIE, SAM, etc.) to design, develop, and maintain training content using multiple delivery modes; including blended, facilitator led, and web-based training solutions. In addition, the Instructional Designer will leverage various software development tools to design innovative training delivery methods.
Primary Responsibilities:
- Work with Sr. Instructional Designers, Learning Consultants, and Subject Matter Experts to conduct needs analyses for development of overarching training goals, requirements, and specific objectives to develop synchronous and asynchronous learning solutions
- Design and develop text, graphics, animations, simulations, and assessment instruments for training solutions
- Independently creates and manages development timelines and milestones to ensure all requirements are met to achieve project deliverables
- Promote an environment that supports belonging and reflects the M&T Bank brand
- Complete other related duties as assigned
Scope of Responsibilities:
- Ability to work independently to service business line requests and manage partner relationships
- Flexibility to work in an agile team structure
- Ensures writing is intelligible and appropriate for the intended audience
- Ensures directions for assignments and navigation are clear and appropriate for the intended audience.
- Assures all course components are published to the LMS
Education and Experience Required:
- Bachelor’s degree or certificate in Instructional Design with 4+ years’ experience in training and development or instructional design. In lieu of a degree, a combined minimum 8 years' education and relevant experience.
- Advanced technical writing and editing skills required
- Ability to author and edit content utilizing tools including Articulate Storyline or Adobe Captivate
- Excellent oral communication and interpersonal skills required
- Critical thinking, analysis, and synthesis skills required
- Skills in planning, organizing, and project management required
- Ability to work collaboratively and creatively in a deadline driven environment
- Manage multiple projects at different stages, while meeting deadlines and quality standards
- Experience with Learning Management Systems
Education and Experience Preferred:
- Advanced degree in Instructional Design, Curriculum Design, or Adult Education
- Experience designing and creating web-based and/or video training for adult audiences leveraging Camtasia, Adobe Premier, Audacity, Vyond, and VideoScribe preferred
- Experience in training and development, technology, financial and banking services preferred
- Provides oversight of work performed by external vendors as needed.
- ATD certification preferred
Skills Required
- Bachelor's degree or certificate in Instructional Design or equivalent experience
- 4+ years of experience in training and development or instructional design
- Advanced technical writing and editing skills
- Ability to author and edit content using tools like Articulate Storyline or Adobe Captivate
- Experience with Learning Management Systems
M&T Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about M&T Bank and has not been reviewed or approved by M&T Bank.
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Retirement Support — Retirement benefits are positioned as a strong pillar, including a 401(k) match and the possibility of an additional employer contribution, plus access to an employee stock purchase plan.
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Leave & Time Off Breadth — Time-off offerings are framed as competitive, with a flexible PTO approach and paid volunteer time called out as a meaningful add-on to standard leave.
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Wellbeing & Lifestyle Benefits — Wellbeing support appears comparatively robust, highlighted by mental-health therapy/coaching sessions and broader wellness programming alongside community-oriented perks.
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The Company
What We Do
M&T Bank is a multi-state community-focused bank serving New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia and Washington, D.C. Founded in 1856, the company provides banking, investment, insurance and mortgage financial services to more than 3.6 million consumer, business and government clients.
