About the role:
Blackbaud University is the customer training team at Blackbaud, dedicated to powering social good with knowledge. In this role you will create interactive courses to enable both the technical skill and the nonprofit savvy of our customers.
Blackbaud is seeking a full-time instructional designer to build educational content for our solutions. The ideal candidate brings a passion for lifelong learning, pursues positive results for the business with energy, drive, and a strong passion for accomplishment, and seeks feedback to uncover ways to improve results for the customer.
What you'll do:
Design and develop effective, engaging courseware through skilled scripting, voice narrations, demos, graphics, and learning activities
Collaborate with subject matter experts, instructors, and peers
Convert complicated technical information from a subject matter expert in RDO/PTG into a customer-facing learning experience
Apply adult learning methodologies and techniques in course development
Prioritize and manage projects to completion and meet desired milestones
Build productive relationships and communicate with cross-functional teams
Align to rapid product release cycles with flexibility and poise
Follow corporate and team style and brand guidelines
What you’ll bring:
2-4 years of experience in corporate learning and development
Demonstrable experience in Articulate 360
Exceptional writing skills
Proven Project Management skills
Experience with Graphic Design
Experience using caption editing software
Experience with Video Editing (Camtasia preferred)
Experience with Audio Editing (Audacity preferred)
Experience with Motion Graphics Software (Adobe After Effects preferred)
Bonus: Experience using Generative AI tools
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Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today!
Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
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What We Do
Blackbaud unleashes the potential of the people and organizations who change the world. As
the leading software provider exclusively dedicated to powering social impact, Blackbaud
expands what is possible across the nonprofit and education sectors, at companies committed to
social responsibility, and for individual change makers. Built specifically for fundraising,
nonprofit financial management, digital giving, grantmaking, corporate social responsibility and
education management, Blackbaud’s essential software accelerates impact through unmatched
expertise and powerful data intelligence. Millions of people across more than 100 countries
connect, give, learn, and engage through Blackbaud platforms.
Why Work With Us
We’re here to fuel impact that
creates a better, more connected
world.
When nonprofits, social impact
teams, schools and individual
change-makers have powerful and
effective foundational infrastructure,
they transform our communities and
our world.
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