Instructional Designer / Technical Writer (Project Based)

Posted Yesterday
Be an Early Applicant
Hiring Remotely in USA
Remote
Entry level
Professional Services • Consulting
The Role
Develop AI-assisted course content, LMS modules, assessments, SOPs, process documentation, and training videos. Establish content standards, reusable templates, prompts, quality-review procedures, versioning, and update governance. Interview stakeholders to translate operational knowledge into clear, structured learning and workflow materials. This is a remote, solo, fixed-scope contract requiring a candidate-proposed RFQ covering approach, timeline, hours, cost, assumptions, risks, and deliverables.
Summary Generated by Built In

This is a remote position.

Instructional Designer / Technical Writer (Project Based)
Covers: Course Generation of Content Using AI + SOP & Process Documentation
Company: TeamFicient
Location: Remote
Employment Type: Contract — Project-Based, Fixed-Scope
Rate: Proposed by candidate via RFQ (rate, timeline, and estimated hours)
Work Schedule:

  • Self-directed, solo execution of the full project scope

  • IT agent touchpoints and management check-ins only as needed to review progress

  • Timeline and hours are proposed by the candidate in their RFQ

Why Join Us?
At TeamFicient, our team spans multiple countries and regions, and we stay connected by operating within EST, CST, and PST time zones.

  • Work Without Borders: Collaborate daily with experts from worldwide and gain international exposure.

  • Built for Remote: Join a fully remote culture designed for autonomy, flexibility, and trust.

  • Diverse Perspectives: Be part of a multicultural team where different backgrounds are our greatest strength.

  • Grow Globally: Expand your career on a global stage, learning how business works across different cultures and continents.

About the Role
TeamFicient is looking for an Instructional Designer / Technical Writer to develop repeatable, AI-assisted processes for turning source material and operational knowledge into structured, learner-friendly content — course/module content for the LMS, and SOPs (including short training videos where useful) for internal processes. This is a solo, fixed-scope engagement: you own execution end to end, with IT touchpoints and management check-ins only as needed. You'll submit your own RFQ (proposed approach, timeline, hours, and cost) as part of the process.

Core Responsibilities
Content Development

  • Define content/documentation standards and a repeatable development workflow

  • Convert source material into structured modules, lessons, objectives, and assessments (course content) or step-by-step SOPs with roles, systems, inputs/outputs, and escalation points (process documentation)

AI-Assisted Production

  • Use AI to accelerate drafting while maintaining human review and quality control

  • Identify processes that benefit from video walkthroughs and recommend a production workflow

Governance

  • Develop reusable templates/prompts and establish review, versioning, and update procedures

Candidate Qualifications
Must-Haves

  • Strong instructional design and/or technical writing experience

  • Hands-on use of AI/LLM tools for content generation

  • Ability to interview stakeholders and translate workflows/subject matter into clear, structured content

Good to Haves

  • Familiarity with Mindsmith, Synthesia, or comparable AI content/video-authoring tools

  • LMS implementation or documentation-governance experience

Application Requirements
To apply for this project, please be prepared to submit:

  • A portfolio of relevant, comparable work

  • An RFQ (Request for Quotation) covering:

    • What you propose to do

    • How you would do it

    • What's included (and what's excluded)

    • Estimated timeline and hours

    • Total cost, plus any additional/recurring costs

    • What you'll need from TeamFicient to execute

    • Risks, limitations, and assumptions

  • Willingness to sign an NDA and Project Agreement before receiving full project details and credentials

  • Willingness to undergo a background check

Work Location: Remote



Skills Required

  • Strong instructional design and/or technical writing experience
  • Hands-on experience using AI or LLM tools for content generation
  • Ability to interview stakeholders and translate workflows or subject matter into clear, structured content
  • Portfolio of relevant, comparable work
  • Submit an RFQ describing the proposed work, approach, scope, timeline, hours, costs, requirements, risks, limitations, and assumptions
  • Familiarity with Mindsmith, Synthesia, or comparable AI content or video-authoring tools
  • LMS implementation or documentation-governance experience
  • Willingness to sign an NDA and Project Agreement
  • Willingness to undergo a background check
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The Company
69 Employees

What We Do

TeamFicient is a woman- and minority-owned remote-staffing and virtual assistant company founded by Mayra Khan. Based in Chicago, it specializes in providing high-performing, cybersecured bilingual professionals for administrative support, customer service, bookkeeping, and technical support. The company helps businesses scale efficiently by providing trained remote talent across various sectors, including healthcare and driving school operations.

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