Instructional Designer (Onsite)

Posted Yesterday
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San Antonio, TX, USA
In-Office
Junior
Fintech • Insurance
The Role
Design and develop sales enablement and marketing-aligned learning assets (eLearning, ILT/VILT, blended solutions), manage Absorb LMS user administration, evaluate learning effectiveness, create job aids and launch training, and collaborate with Product Marketing, Sales, and Training to drive product adoption and revenue.
Summary Generated by Built In

SWBC is seeking a talented individual to support go‑to‑market and sales enablement initiatives through high‑impact learning experiences. This role partners closely with Product Marketing, Training, and Sales to design facilitator‑led presentations, client‑facing job aids, and engaging e‑learning solutions that strengthen product adoption, reinforce brand messaging, and drive revenue outcomes. Proficiency with Adobe Creative Suite, Articulate 360, Rise and Vyond are essential for success in this role.

Why you'll love this role:

You’ll play a key role in bringing products to life by creating engaging learning experiences that directly support product launches, sales success, and client adoption. This role offers the opportunity to partner closely with Product Marketing, Sales, and Training teams, blend creativity with strategy, and see the real business impact of your work through improved readiness, adoption, and revenue outcomes—all while using modern tools and technologies to continuously innovate.

Essential duties include the following:

  • Develop and design sales enablement and marketingaligned learning assets, including eLearning, ILT/VILT content, and blended solutions that support product launches, campaigns, and client adoption.
  • Evaluate the effectiveness of enablement and learning initiatives using engagement metrics, adoption data, and stakeholder feedback; iterate content to improve sales readiness and client confidence.
  • Oversee administration and user management of the Absorb LMS platform.
  • Lead instructional design projects from conception to completion, ensuring timely delivery of high-quality learning experiences.
  • Design and develop learning support materials including flyers, participation guides, and job aids to reinforce key concepts, enhance learner engagement, and support knowledge retention.
  • Support product launches and marketing initiatives by creating launch training, sales decks, demo support materials, and microlearning.
  • Provide light editorial and design support for product sheets and select sales materials as needed.
  • Leverage learning technologies and tools to enhance instructional design and delivery, including LMS, authoring tools, and multimedia production.
  • Stay up to date with the latest instructional design trends, adult learning theories, and technologies to continuously enhance learning solutions.
  • Collaborate with Training and Performance consultants to ensure materials are current, viable, and reflective of market needs.
  • Maintain consistency of content across various training materials.
  • Evaluates the effectiveness of training programs and make necessary improvements.
  • Ensures all instructional content aligns with the organization’s goals and standards.

Serious candidates will possess the minimum qualifications:

  • Bachelor’s degree in Instructional Design, HR, OD, Multimedia Design or related is required.
  • Minimum of two (2) years experience in Instructional Design, Multimedia Design, ILT/VILT content development is required.
  • Required proficiency in Adobe Creative and eLearning authoring tools including Articulate 360, Rise, and Vyond.
  • Must have e-learning development proficiency.
  • Excellent written and verbal communication skills.
  • Strong organizational, interpersonal, and written and oral communication skills.
  • Ability to work both independently and as part of a collaborative team.
  • Financial services and/or GAP & MMP Product knowledge is preferred.

SWBC offers*:  

  • Competitive overall compensation package
  • Work/Life balance 
  • Employee engagement activities and recognition awards 
  • Years of Service awards
  • Career enhancement and growth opportunities 
  • Leadership Academy and Mentor Program
  • Continuing education and career certifications 
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans 
  • Lucrative Wellness Program

*Based upon employee eligibility 

     

Additional Information:

    

SWBC is a Substance-Free Workplace and requires pre-employment drug testing.

    

Please note, SWBC does not hire tobacco users as allowed by law.

    

To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.

Skills Required

  • Bachelor's degree in Instructional Design, HR, OD, Multimedia Design or related
  • Minimum of two (2) years experience in Instructional Design, Multimedia Design, ILT/VILT content development
  • Proficiency in Adobe Creative Suite
  • Proficiency in Articulate 360
  • Proficiency in Rise
  • Proficiency in Vyond
  • E-learning development proficiency
  • Excellent written and verbal communication skills
  • Strong organizational and interpersonal skills
  • Ability to work independently and as part of a collaborative team
  • Financial services and/or GAP & MMP Product knowledge
  • Pass pre-employment drug test (substance-free workplace)
  • Non-tobacco user (company does not hire tobacco users)
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The Company
HQ: San Antonio, TX
1,531 Employees
Year Founded: 1976

What We Do

Since 1976, SWBC has been providing a wide range of insurance, mortgage, and investment services to financial institutions, individuals, and businesses. Company Overview Headquartered in San Antonio, SWBC is a diversified financial services company providing a wide range of insurance, mortgage, and investment services to financial institutions, businesses, and individuals. With offices across the country, SWBC is committed to providing quality products, outstanding service, and customized solutions in all 50 states.

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