We are seeking an innovative Instructional Designer to join our Organizational Development team and help create impactful learning experiences that drive employee growth and business performance across the organization. In this role, you will partner with multiple business divisions to assess training needs, design effective learning solutions, and develop engaging content that supports enterprise-wide initiatives. You will lead the creation and delivery of instructor-led, virtual, eLearning, microlearning, and blended learning programs, while managing instructional development projects from analysis through implementation using the ADDIE methodology.
This role supports enterprise-wide training initiatives and partners with multiple business areas to design learning solutions that meet organizational needs. Responsibilities include developing microlearning, online learning, and classroom-based training experiences for employees across the organization.
In addition to the core job requirements, our ideal candidate will have:
- Experience in instructional systems design, online course development, and SCORM-compliant content creation
- Proficiency with Articulate 360 (Storyline, Presenter, Quizmaker, and Engage), Camtasia, SnagIt, Adobe eLearning tools, and Microsoft Office
- Experience creating multimedia learning assets, editing audio and voiceovers, and supporting content delivery through learning platforms
- Advanced AI capabilities that include leveraging generative AI tools to streamline content development, create learning assets, generate storyboards and assessment content, enhance learner engagement, and improve the efficiency of training design and delivery
- Strong organizational and professional skills, with the ability to translate complex business concepts into engaging learner-centered experiences, manage multiple projects simultaneously, and work effectively both independently and across cross-functional teams
Note:
- Sponsorship is not available for this position.
Job Responsibilities
- Evaluating the effectiveness of audiovisual materials to ensure objectives are being accomplished.
- Developing, designing and implementing classroom and technology-based training programs to meet organizational/individual needs and requirements.
- Ensuring the proper preparation, implementation and management of instructional development projects; developing budgets and allocating necessary resources for projects.
- Contributing to the selection, development and updating of courseware content for web-based or any other media delivery.
Job Qualifications
Education
- Bachelor's Degree or equivalent work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment
Experience
- 1 year - SCORM content development
- 1 year - Instructional System Design required.
- 4 years - Experience in website design and content development, including development of online training and course materials, is required
Skills\Certifications
- Proficient with Articulate Quizmaker, Engage, Presenter and Storyline.
- Proficient with TechSmith Camtasia and Snag-It.
- Ability to edit voiceovers and record audio using Sony Sound Forge or equivalent software.
- Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability.
- Adobe eLearning Suite.
- Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
- Must be a team player, be organized and have the ability to handle multiple projects
- Excellent oral and written communication skills
- Strong interpersonal and organizational skills
- Excellent time and project management skills
- Ability to apply principles of the ISD/ADDIE model when creating learning models.
Number of Openings Available
1Worker Type:
EmployeeCompany:
BCBST BlueCross BlueShield of Tennessee, Inc.Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
Skills Required
- Bachelor's degree or equivalent work experience; equivalent experience is defined as four years of professional corporate work experience.
- One year of SCORM content development experience.
- One year of instructional systems design experience.
- Four years of website design and content development experience, including online training and course materials.
- Proficiency with Articulate Quizmaker, Engage, Presenter, and Storyline.
- Proficiency with TechSmith Camtasia and Snagit.
- Ability to edit voiceovers and record audio using Sony Sound Forge or equivalent software.
- Ability to work independently and in team environments.
- Proficiency with Adobe eLearning Suite.
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
- Strong organizational, interpersonal, oral, and written communication skills.
- Time and project management skills, including the ability to manage multiple projects.
- Ability to apply instructional systems design and ADDIE principles.
What We Do
As Tennessee's largest health plan, we've been helping Tennesseans find their own unique paths to good health for more than 70 years. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow. Our mission is simple: peace of mind through better health. We're an independent, not-for-profit, locally governed health plan company – meaning we live and work alongside our Tennessee business customers and plan members. Our 6,000 employees across the state have built our strong reputation for integrity, excellent service and community leadership. But we are also part of the BlueCross BlueShield Association, a nationwide association of health care plans. Because of this, our plan members have access to the same quality health benefits while traveling or living out of state that they have while in Tennessee. © 2018 BlueCross BlueShield of Tennessee, Inc., an Independent Licensee of the BlueCross BlueShield Association.
