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Aledade is the largest network of independent primary care.
The Role
The role involves leading strategy in content management, applying instructional design methods, managing Learning Management Systems, and enhancing learning experiences based on engagement metrics.
Summary Generated by Built In
As an Instructional Design and LMS Specialist (internally: Learning Experience Design Specialist, Tech & Platforming) at Aledade, you’ll do far more than just build courses; you will be the master architect of a digital ecosystem that empowers primary care practices to thrive. Sitting at the vital intersection of instructional design and systems administration, you’ll bridge the gap between high-quality content and effortless discoverability, ensuring the doctors and staff in our network can find exactly what they need at the moment they need it. By blending research-backed adult learning science with a "user-first" technical mindset, you will transform complex value-based care workflows into engaging, measurable learning experiences that drive real behavior change. This is a high-impact opportunity to own the strategy behind our platform’s taxonomy and UI, collaborating across the Provider Networks team to build a cohesive, inclusive, and world-class learning journey that directly supports the success of independent primary care.
We are flexible with respect to geographic location, and the ideal candidate will be comfortable working remotely/work from home across US time zones.
Primary Duties:
- Lead the strategy for content catalogue audits, taxonomy, metadata tagging, and search optimization, and UI improvements across digital learning platforms to ensure that users find relevant content quickly.
- Apply instructional design methodologies, curriculum mapping, and adult learning science principles to develop scalable learning across multiple formats (e.g., live virtual sessions, on-demand modules, microlearning, videos, gamified experiences, interactive multimedia) that align with practice and company goals.
- Support the Learning System Administrator in day-to-day platform maintenance (e.g., user permissions, content uploads, and basic troubleshooting).
- Monitor engagement metrics and "knowledge lift" KPIs to provide data-driven recommendations for UX improvements.
- Lead projects independently, managing timelines, dependencies, and risks while following team standards and advocating for high-quality deliverables.
Minimum Qualifications:
- Bachelor’s degree in Instructional Design, Educational Technology, or a related field.
- 5+ years of experience designing progressive learning solutions within industries known for innovation in learning delivery and platform capabilities, such as corporate technology/SaaS, healthcare technology & clinical training, edtech, enterprise learning & enablement, or high‑skill simulation industries.
- Excellent project management and communication skills in a matrixed environment, including ability to clearly convey design rationale, and iterate quickly with a multifaceted group of stakeholders to move a learning design project from start to completion.
- Demonstrated ability to leverage metadata, taxonomy, and search functionality to enhance content discoverability and personalization across multiple delivery environments.
- Proficiency with Learning Management Systems (LMS) and the ability to offer solutions around their capabilities and features that prioritize the user journey and minimize cognitive load.
- Proven experience designing for a diverse range of delivery environments such as live (virtual or in-person), coaching models, blended learning, and on-demand/eLearning using content authoring tools, such as Camtasia and Articulate 360
Preferred KSA's:
- Experience with Thought Industries’ LMS platform, digital badging, and Zendesk
- Experience working in the healthcare industry and value-based care
- Strong technical skills with the ability to troubleshoot and resolve platform-related issues.
- Proficiency in data analysis and reporting to derive meaningful insights.
- Certifications in eLearning, Learning Management Systems, or related fields.
- Familiarity with applying UX principles
- Strong video editing experience
Physical Requirements:
- Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required.
Who We Are:
Aledade, a public benefit corporation, exists to empower the most transformational part of our health care landscape - independent primary care. We were founded in 2014, and since then, we've become the largest network of independent primary care in the country - helping practices, health centers and clinics deliver better care to their patients and thrive in value-based care. Additionally, by creating value-based contracts across a wide variety of health plans, we aim to flip the script on the traditional fee-for-service model. Our work strengthens continuity of care, aligns incentives and ensures primary care physicians are paid for what they do best - keeping patients healthy. If you want to help create a health care system that is good for patients, good for practices and good for society - and if you're eager to join a collaborative, inclusive and remote-first culture - you've come to the right place.
What Does This Mean for You?
At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness and a desire to learn. You will collaborate with team members who bring a wide range of experiences, interests, backgrounds, beliefs and achievements to their work - and who are all united by a shared passion for public health and a commitment to the Aledade mission.
In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the overall well-being of our team members:
Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options
And much more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Privacy Policy: By applying for this job, you agree to Aledade's Applicant Privacy Policy available at https://www.aledade.com/privacy-policy-applicants
Skills Required
- Bachelor's degree in Instructional Design, Educational Technology, or related field
- 5+ years of experience in designing progressive learning solutions
- Excellent project management and communication skills
- Demonstrated ability to leverage metadata and search functionality
- Proficiency with Learning Management Systems (LMS)
- Proven experience designing for diverse delivery environments
Aledade Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aledade and has not been reviewed or approved by Aledade.
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Fair & Transparent Compensation — Pay is often characterized as fair or pretty good for the work, with occasional remarks that compensation is among the best experienced in a career.
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Leave & Time Off Breadth — Time off provisions stand out, including a strong PTO allotment early on and an additional long-tenure sabbatical benefit.
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Parental & Family Support — Paid parental leave is positioned as a meaningful, broadly applicable benefit for new parents.
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The Company
What We Do
Aledade is the largest network of independent primary care, enabling clinicians to deliver better patient outcomes and generate more savings revenue through value-based care. Aledade’s data, personal coaching, user-friendly workflows, health care policy expertise, strong payer relationships and integrated care solutions enable primary care organizations to succeed financially by keeping people healthy. Together with more than 1,900 practices and community health centers in 45 states and the District of Columbia, Aledade manages accountable care organizations that share in the risk and reward across more than 200 value-based contracts representing more than 2.5 million patient lives. To learn more, visit www.aledade.com or follow on X (Twitter), Facebook or LinkedIn.
Why Work With Us
At Aledade, we’re all about doing good for patients, practices and society - which is why we’re so passionate about value-based care and the work we do every day. Because we’re working to benefit all of society, we believe the best way to do so is to utilize all of our team members and their unique experiences, interests, backgrounds and beliefs.
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