Institutional Key Account Manager

Job Description Summary

LI-Hybrid
Location: Bogotá, Colombia
Step into a role where your strategic insight and passion for healthcare access can truly make a difference. As an Institutional Key Account Manager (iKAM) at Novartis, you’ll be at the forefront of shaping patient access by designing and executing value-driven strategies in collaboration with a multidisciplinary team. Your deep understanding of the healthcare ecosystem will empower you to build strong partnerships with insurers and providers, ensuring our innovative treatments reach those who need them most. If you're driven by purpose and thrive in a dynamic, collaborative environment, this is your opportunity to lead impactful change.

 

Job Description

Key Responsibilities

• Design and execute value-driven strategies to maximize patient access to Novartis products.
• Identify opportunities within the healthcare ecosystem to integrate Novartis’ portfolio.
• Collaborate with cross-functional teams to develop tailored programs aligned with brand strategies.
• Facilitate integration between payers and providers to address shared healthcare needs.
• Implement strategic plans and coordinate priorities with Value Proposition Leaders and brand teams.
• Map patient journeys and healthcare networks to inform access strategies.
• Build strong relationships with key stakeholders to ensure product availability and enhance patient experience.
• Develop and manage account plans to support ecosystem and key account development.
• Monitor project progress using strategic platforms and ensure KPI achievement.
• Contribute to new commercial model development and ensure compliance with company policies.

Essential Requirements

• Proven experience in institutional account management within the healthcare or pharmaceutical industry.
• Strong understanding of the Colombian healthcare system, including insurers and healthcare providers.
• Demonstrated ability to develop and execute strategic access plans.
• Skilled in building and managing relationships with key stakeholders and decision-makers.
• Experience working in cross-functional teams to deliver integrated solutions.
• Ability to analyze market dynamics and identify access opportunities.
• Excellent communication and negotiation skills.
• Strong organizational and project management capabilities.

 

Skills Desired

Accountability, Account Management, Commercial Excellence, Competitive Intelligence, Compliance, Crm (Customer Relationship Management), Customer Engagement, Ethics, Healthcare Sector, Market Development, Problem Solving Skills, Process Knowledge, Revenue Growth, Selling Skills, Team Collaboration, Value Propositions