Institutional Investment Operations Manager - Derivative Confirmations

Posted 11 Hours Ago
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Charlotte, NC, USA
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead a team handling derivative confirmation review, trade matching, and transaction processing. Manage escalations, reconcile trade activity, mitigate operational and financial risk, and ensure regulatory compliance. Partner with Front Office, Technology, Legal, and Compliance to drive process improvements, system enhancements, and user acceptance testing. Mentor staff and maintain governance, controls, and stakeholder relationships.
Summary Generated by Built In
About this role:
Wells Fargo is seeking an Institutional Investment Operations Manager within the Derivative Confirmations team as a part of Corporate Investment Banking Operations. Learn more about the career areas and business divisions at wellsfargojobs.com .
In this role, you will:
  • Lead the team in ensuring confirmation review, trade matching, and transaction processing activities are completed accurately and within established timelines
  • Oversee the timely escalation and resolution of exceptions, disputes, and high-risk items, partnering closely with Operations, Front Office, and other stakeholders to mitigate operational and financial risk
  • Responsible for minimizing financial risk by identifying and resolving trade capture errors, reconciling trade activity against trade documentation, and ensuring all economic terms and required protective and fallback clauses are accurately confirmed
  • Serve as a key liaison across Front Office, Operations, Technology, Legal, Compliance, and other business partners to ensure transaction information is complete, accurate, and compliant
  • Oversee support for OTC derivatives transactions and ensure adherence to applicable regulatory, and market requirements
  • Drive continuous improvement initiatives by enhancing processes, controls, procedures, and technology solutions to improve operational efficiency, strengthen controls, and mitigate risk
  • Partner with project and technology teams to define business requirements, resolve system issues, implement enhancements, and support user acceptance testing activities
  • Lead, develop, and mentor team members through coaching, cross-training, onboarding, workload management, and performance oversight to ensure a high-performing team
  • Ensure client inquiries and disputes are resolved within established service-level expectations while fostering strong relationships with internal and external stakeholders
  • Maintain and enhance operational governance through regular reviews of procedures, documentation, controls, and escalation practices
Required Qualifications:
  • 5+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 2+ years of Leadership experience
Desired Qualifications:
  • Strong knowledge of OTC derivatives, trade lifecycle management, confirmations, reconciliations, and post-trade operations
  • Proven experience identifying operational risks and implementing effective controls and remediation strategies
  • Strong analytical and problem-solving skills with a track record of driving process improvements and operational efficiencies
  • Experience managing complex issues and influencing stakeholders across Front Office, Operations, Technology, Legal, Compliance, and external counterparties
  • Knowledge of regulatory and market-practice requirements impacting securities and derivatives products
  • Experience leading change initiatives, technology enhancements, and user acceptance testing efforts
  • Excellent communication, relationship management, and client service skills
  • Proven experience managing and developing teams with ability to drive performance in high-volume, fast-paced environments
  • Excellent communication and leadership presence, with experience presenting to senior stakeholders and operating in a growing, complex business environment
Job Expectations:
  • Ability to work a hybrid schedule
  • Willingness to work on-site at stated location on the job opening
  • Ability to work additional hours as needed
  • This position is not eligible for Visa sponsorship
Posting Location:
  • 550 S Tryon St, Charlotte, NC 28202
This position is subject to FINRA Background Screening Requirements, including successful completion and clearing of a background check. Internal transfers are subject to comply with 17 CRF 240.17f-2 of the Securities Exchange Act of 1934 and FINRA Bylaws, Article III, Section 3, which states that Associated Persons should not be subject to statutory disqualification. Successful candidates must also meet ongoing regulatory requirements including additional screening and are required to report certain incidents.
Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification, and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Posting End Date:
13 Jul 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 5+ years of Institutional Investment Operations experience (or equivalent combination of experience, training, military experience, education)
  • 2+ years of leadership experience
  • Successful completion of FINRA background screening and ability to meet ongoing regulatory requirements
  • Ability to work a hybrid schedule and willingness to work on-site at 550 S Tryon St, Charlotte, NC
  • Ability to work additional hours as needed
  • Must be authorized to work without visa sponsorship
  • Strong knowledge of OTC derivatives, trade lifecycle management, confirmations, reconciliations, and post-trade operations
  • Experience identifying operational risks and implementing controls and remediation strategies
  • Experience managing complex issues and influencing stakeholders across Front Office, Operations, Technology, Legal, and Compliance
  • Knowledge of regulatory and market-practice requirements impacting securities and derivatives
  • Experience leading change initiatives, technology enhancements, and user acceptance testing
  • Proven experience managing and developing teams in high-volume, fast-paced environments with strong communication and client service skills

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
  • Parental & Family Support Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
  • Retirement Support Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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