About the job:
We are looking for a dedicated colleague fluent in French, Dutch, and English, who can support our largest partners and clients in the Mid Europe Region.
We take pride in achieving high satisfaction and aim to enhance overall partner relationships. The Institutional Service desk acts as the primary point of contact for all day-to-day operational queries and complex issues for our institutional clients. You will be responsible for delivering exceptional service to a portfolio of asset managers and financial clients.
At Saxo, we take pride in fostering a culture that embraces growth. You will thrive in a dynamic, ambitious, yet informal and welcoming work environment. We are committed to your personal and professional development, offering ample opportunities for career advancement. Collaborate with top professionals in the industry and make a meaningful impact.
Responsibilities:
Serving as the primary point of contact for daily operational queries and escalations for your portfolio of institutional clients
Actively contributing to the growth of our partners through educational initiatives
Efficiently addressing and resolving partners’ queries and escalations
Collaborating with specialists and relevant stakeholders to investigate complex partner requests
Identifying customer needs and championing the partner's voice within our organization
Managing small projects focused on improving or developing services based on partners’ needs
Your profile:
With preferable one year of experience in account management, middle office, or client-facing operational roles within the financial industry, you possess exceptional communication skills and are proficient in Dutch, and English - French is an advantage. You excel in a dynamic environment with a keen focus on task prioritization, are highly organized with meticulous attention to detail, and demonstrate an enthusiastic and proactive approach. Additionally, You hold the AMF (Autorité des Marchés Financiers) certification or willing to be enrolled and pass it within 8 months.
Even if you don’t meet all the requirements, we still want to hear from you! We value enthusiasm and potential as much as experience.
We conduct interviews on an ongoing basis and hire when we have found the right employees.
Wij zorgen ervoor dat nieuwsgierige mensen investeren in de wereld
Als je bij Saxo werkt, word je een Saxonian en maak je deel uit van een ambitieuze organisatie, waar goede ideeën altijd serieus worden genomen en waar je impact kunt hebben. We investeren in jouw ontwikkeling en je kunt vanaf de eerste dag dat je bij Saxo komt een dynamische loopbaan verwachten – welke rol je ook vervult.
Je gaat samenwerken met 2.500 ambitieuze collega’s . Je wordt onderdeel van een internationale organisatie die actief is in 15 landen. Als je bij Saxo werkt, ontmoet je collega's met verschillende culturen en achtergronden. Wij zien diversiteit en inclusiviteit als een bron van kracht om groei te stimuleren, innovatie te bevorderen en de basis van ons succes.
We streven naar een open cultuur waarin feedback wordt gestimuleerd en waar werknemers kunnen groeien en hun ambities kunnen vervullen.
Als je passie, nieuwsgierigheid, gedrevenheid en teamgeest met je meebrengt, zijn er volop kansen en carrièremogelijkheden om jezelf verder te ontwikkelen.
Bij Saxo bieden we niet alleen een baan aan – we bieden je de mogelijkheid om in je toekomst te investeren!
Hoe solliciteren:
Maak een account aan om uw cv en eventueel een korte persoonlijke motivering te uploaden. We kijken er naar uit om je beter te leren kennen.
What We Do
At Saxo we believe that when you invest, you unlock a new curiosity for the world around you.
Discovering an intuitive desire within to actively learn, explore, and ask questions, you will engage with new companies, new communities, maybe even new countries. You could call this an appetite or passion for new knowledge and skills. We call it curiosity. Ultimately everything we do as a company is focused on getting curious people invested in the world by giving our clients more ways to make more of their money.
We began in Copenhagen, Denmark in 1992 with a clear vision: to make the global financial markets accessible for more people. In 1998, we launched one of the first online trading platforms in Europe, providing professional-grade tools and easy access to global financial markets for anyone who wanted to invest.
Today we are a well-capitalised Danish (EU) bank with top capital ratios and positive rating from S&P, trusted by over 1.2 million clients. As an international award-winning investment firm for investors and traders who are serious about investing, our clients enjoy regulated and reliable access to over 71,000 financial instruments on our industry-leading platforms. Keeping our headquarters in our beloved Denmark, we have expanded our reach to having more than 70 nationalities employed in offices in 14 countries.
We are proud of our Scandinavian heritage and we are committed to the values of trust, fairness, and security. We believe this gives our clients the confidence to be adventurous and curious.
Curiosity can lead you to places you never could have imagined. When you invest, you stimulate the mind, you see new perspectives, and you broaden your horizons. Personal transformation is inevitable as you develop a sincere interest and curiosity for not only the world, but also for others.
At Saxo our greatest hope is for everyone to become engaged, to feel empowered, and to Be Invested
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