Company Introduction
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Role Overview
Coupang Eats Engineering builds various products & services for our Customers, Stores (Restaurants/Cafes), Couriers and internal operations. It’s a complex multi-faceted problem that requires optimization across the business (customer experience, merchant management, delivery efficiency & effectiveness) to provide fast and cost-effective experience to our customers and partners.
As a senior technical leader in Eats Engineering, you will drive cross-team initiatives that are critical to business growth while ensuring engineering excellence. You will ensure all of Eats Engineering platforms are scalable, extendable, and highly available. You will be comfortable getting into code level details with other engineers and building software.
Key Responsibilities
• Provide technical leadership to Eats Engineering organization and ensure that our engineers are working on building scalable and fault-tolerant systems
• Engage with senior leadership and product owner(s) in developing and executing technical strategy and roadmap ensuring scalability and simplicity
• Drive mission critical projects in collaboration with various stakeholders and engineers to solve complex business problems
• Own the overall architecture plan and application of best practice architecture, design patterns and ongoing simplification of the system landscape
• Dive deep to solve critical system issues. Ideally identify them before they happen and device a plan to address them
• Help recruit top tier senior engineers to develop and grow a high performance and impact-driven organization
• Develop, mentor, and coach engineers on architecture, design and engineering best practices
• Communicate clearly and concisely with the team members, peers and leadership team
• Own definition, measurement, and reporting of system and operational metrics
Basic Qualifications:
• 10+ years of industry experience building B2C scale products, preferably in Java stack and AWS cloud environment
• 7+ years of experience in technical leadership roles. Demonstrated experience in driving technical vision and execution at an organization / business unit level
• Hands on technical skills in designing, building and delivering scalable and highly available products and services
• Solid technical expertise and experience in Java development, system & data architecture, distributed computing & storage, messaging services, caches and performance tuning
• Experience collaborating and driving initiatives across globally distributed teams
• Data driven, business centric, and a high bias for action and impact. Strong sense of ownership, urgency, and drive
• Bachelor/Master/PhD in Computer Science or Engineering, or related field
Preferred Qualifications:
• Strong verbal and written communication skills
• Ecommerce / Food Delivery product development experience, a big plus
• Experience in ML platform and MLOps is a big plus
• Prompt engineering, Agent framework experience is a big plus
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Skills Required
- 10+ years of industry experience building B2C-scale products
- Preferably experience with the Java stack and AWS cloud environment
- 7+ years of experience in technical leadership roles
- Experience driving technical vision and execution at an organizational or business-unit level
- Hands-on experience designing, building, and delivering scalable, highly available products and services
- Expertise in Java development, system and data architecture, distributed computing and storage, messaging services, caches, and performance tuning
- Experience collaborating across globally distributed teams and driving cross-team initiatives
- Bachelor's, Master's, or PhD in Computer Science, Engineering, or a related field
- Strong verbal and written communication skills
- Ecommerce or food delivery product development experience
- Experience with ML platforms and MLOps
- Prompt engineering or agent framework experience
Coupang Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coupang and has not been reviewed or approved by Coupang.
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Healthcare Strength — Benefits are described as robust, including medical, dental, vision, disability, life, mental health, and transgender healthcare. Some locations also offer on-site or virtual health screenings that enhance preventive care access.
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Retirement Support — Financial programs include a 401(k) with company matching and an employee stock purchase plan alongside performance bonuses. Feedback suggests these elements provide a structured foundation for long-term savings and wealth building.
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Leave & Time Off Breadth — Paid time off is described as generous with accrual increasing with tenure, complemented by company-paid holidays and parental leave. Flexible work arrangements in some roles further support time away when needed.
Coupang Insights
What We Do
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial, surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.
Why Work With Us
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact.
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