Insight Analyst

Posted 9 Days Ago
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London, Greater London, England
In-Office
Mid level
Fintech • Payments • Financial Services
The Role
Analyze marketing data to generate insights, support teams with performance metrics, design dashboards, optimize marketing strategies, and influence decision-making based on data.
Summary Generated by Built In

We’re reinventing payments.
In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.

Now, over 150,000 customers across four countries choose to transact billions with us every year.
But we’re just getting started.

Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.

 

The role:

If you’re passionate about turning marketing data into powerful insights that drive smarter campaigns and measurable impact, this role is for you.

At Dojo, our data function plays a pivotal role in shaping how we understand and engage our customers. You’ll help us unlock the full potential of our marketing performance data, building automated, scalable solutions that reveal what truly drives growth and optimises return on investment.

You’ll bring your expertise in analytics and technology to a collaborative environment, working closely with marketing and commercial teams to refine strategies, enhance targeting, and influence decisions that shape the business from day one.

What you will do:
  • Serve as the go-to marketing analyst, owning analytics within the marketing domain and supporting senior stakeholders with actionable insights.

  • Partner with sales and marketing teams to evaluate performance metrics, customer behavior trends, and ROI across channels.

  • Design and maintain dashboards and reports to track campaign outcomes and highlight key opportunities for growth.

  • Use data-driven analysis to refine marketing strategies, optimise and forecast channel performance, and improve conversion efficiency.

  • Present your insights and recommendations to leadership, influencing strategic decisions based on data and evidence.

What you will bring:
  • Proven experience analysing data across multiple marketing channels, including web analytics, email, paid social, search, and display.

  • Hands-on experience with marketing measurement frameworks, attribution models, and data integration across CRM, web, and advertising platforms.

  • Proficiency in SQL, with strong analytical and problem-solving skills with high attention to detail.

  • Skilled in data visualisation and storytelling using tools such as Tableau, Power BI, Looker, or Google Data Studio to communicate insights effectively.

  • Demonstrated ability to work on BI projects end to end from requirements gathering through to delivery while managing stakeholders and resources.

  • Ideally experience using Google Analytics A4 and Google Tag Manager, with a solid understanding of A/B testing, conversion optimisation, and user behaviour analysis.

Dojo home and away

We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.

That's why we have an office-first culture. This means working from the office 4+ days per week.

With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.


Question: what’s curious, relentless, and customer obsessed?

If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.

If the following speak to you, let’s talk:

  • You’re curious. You have a real desire to learn and create.
  • You’re relentless. You keep going even when it’s easier not to. 
  • You’re customer-obsessed. You know how important customers are to what you do. 

 

Diversity, equity, and inclusion at Dojo

From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK. 

And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.

Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.

If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.

To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive. 

 

Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages. 

#LI-Hybrid

Top Skills

Google Analytics A4
Google Data Studio
Google Tag Manager
Looker
Power BI
SQL
Tableau
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The Company
HQ: London
1,449 Employees
Year Founded: 2019

What We Do

Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast

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