ABOUT THE POSITION:
The Inside Technical Sales Specialist leverages a positive attitude, excellent customer service skills, and a penchant for sales to generate new business and engage existing customers to understand their needs and provide customized solutions.
- Manage large portfolio of existing and new customers' accounts covering a full sales cycle from lead qualifications to working on engineering design proposals.
- Prospect, educate and qualify leads to create sales-ready opportunities via phone, email and other channels.
- Work with targeted companies to identify key contacts, uncover and create opportunities to drive growth of the sales funnel; relying on extensive experience and judgment to plan and accomplish goals.
- Make phone and online sales presentations to prospective customers communicating a complete understanding of the products available from MISUMI.
- Review customer 2D drawings and 3D models, resolve any discrepancies, and identify callouts or specifications that require manufacturing expertise or attention.
- Communicate with customers’ design engineers, mechanical engineers, buyers or other engineering and technical personnel to resolve discrepancies and drive successful outcomes.
- Use Customer Relationship Management tool and process to document interactions with current and potential customers.
- Other job-related duties as assigned by the Manager.
WHAT WE NEED FROM YOU:
- Undergraduate degree, preferably in a technical / engineering field, or equivalent experience.
- Minimum 3 years of B2B Industrial sales experience with manufacturing related products and services within the manufacturing industry desirable.
- Proven record of meeting customer needs while achieving customer satisfaction.
- Excellent customer service and written / verbal communication skills.
- Requires a self-motivated individual with enthusiastic phone personality.
- Good communications at all levels with excellent consultative selling skills.
- Experience in outbound calling.
- Working knowledge of contact resource management systems and Salesforce specifically is desirable.
- Technical aptitude is a plus.
- Working knowledge of 3D CAD, or ability to learn basic 3DCAD operation required.
- Working knowledge of MS Office Suite.
- Experience working in CRMs.
WHAT WE CAN OFFER YOU:
Joining us means becoming part of the MISUMI family, the leading resource for factory automation components. With an unparalleled selection of 80 sextillion standard and customized parts, MISUMI is the ultimate one-stop shop for meeting customer specifications. Recognized by our employees, MISUMI has proudly received two 2023 Comparably Awards: one for Happiest Employees and another for Best Company Perks and Benefits, following our 2022 award for Best Team Leadership. These accolades underscore our unwavering commitment to our employees and our culture of excellence.
As we expand and grow, meviy, the next frontier in mechanical parts procurement, we invite you to be part of our journey. At meviy, we believe in fostering an environment where you can focus on successfully doing your job, exceeding customer expectations, and embracing the excitement that comes with growth. Join us at meviy, the cutting-edge AI platform revolutionizing mechanical parts procurement. With just a 3D CAD model upload, our technology slashes quoting time to a mere minute, offering lightning-fast delivery.
Top Skills
What We Do
MISUMI is the most comprehensive and user-friendly resource for factory automation, press die, and plastic mold applications. With a vast selection of over 80 sextillion standard and configurable parts, MISUMI serves a wide variety of industries including automotive, medical manufacturing, consumer packaging, semiconductor, and aerospace among others. We offer an unmatched, one-stop shop to meet customer specifications and is committed to empowering customers to do incredible design work incredibly fast.
