Inside Sales

Posted 2 Hours Ago
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33178, Medley, FL, USA
In-Office
Entry level
Consumer Web • eCommerce • Retail
The Role
The Counter Sales Associate provides exceptional customer service, processes orders, communicates product information, upsells, and demonstrates product knowledge to assist customers effectively.
Summary Generated by Built In

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

White Cap is hiring immediately for a Counter Sales Associate!

Do you want a part in helping to Build America? As the leading North American distributor for professional contractors, the White Cap family of brands supplies of our nation’s largest construction projects, including stadiums, roads, bridges, highways, residential housing and more. We are hiring immediately for a Counter Sales Associate!

Why a career with White Cap?

  • Comprehensive wellness and financial benefits: White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more!

  • Relax and recharge: We offer a generous time off package, including paid maternity, parental leave, sick time, and vacation time.

  • Stability:  Since 2020, White Cap has doubled in size and continues to grow.

  • Unlimited career potential: White Cap is a stable and growing company offering unlimited career potential.

  • Love where you work: White Cap has been certified as a Great Place to Work.

  • Inclusive culture: Work in a place that values and celebrates who you are.

A Counter Sales Associate at White Cap…

  • Demonstrates exceptional customer service to our walk-in, phone, and will call customers.

  • Processes orders, quotes prices, enters orders into the system and provides order information to customers. Pulls orders as required.

  • Communicates product features, benefits, and warranty policy information to customers.

  • Demonstrates knowledge of products and their applications (provides technical advice, troubleshoots, and helps resolve customers’ problems.)

  • Upsells by identifying related products, add-on extensions, and informing customers of product promotions.

  • Performs other duties as assigned.

Preferred Qualifications

  • Demonstrated success providing excellent customer service.

  • Experience with sales order computer software, preferably Oracle.

  • Knowledge of construction and industrial products.

  • Spanish language proficiency.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Skills Required

  • Demonstrated success providing excellent customer service
  • Experience with sales order computer software, preferably Oracle
  • Knowledge of construction and industrial products
  • Spanish language proficiency

White Cap Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about White Cap and has not been reviewed or approved by White Cap.

  • Leave & Time Off Breadth Time off offerings include vacation, paid holidays, sick time, a wellness day, and parental leave, with flexibility to take time when needed. Some roles follow Monday–Friday schedules without weekends, supporting work-life balance.
  • Retirement Support Retirement savings are supported by a 401(k) with employer matching contributions. This complements other financial programs like HSAs/FSAs to strengthen overall financial security.
  • Flexible Benefits The package spans medical, dental, vision, company-paid life and disability, HSAs/FSAs, and an EAP, alongside options like legal and identity protection. Tuition and adoption reimbursements add flexibility for different life stages.

White Cap Insights

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The Company
Norcross, , Georgia
5,465 Employees

What We Do

White Cap and its affiliates serve as a one-stop shop, providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing products, and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, infrastructure, and residential end markets. White Cap operates approximately 500 branches across North America with more than 10,500 employees supporting approximately 200,000 customers. For more information about White Cap, visit about.whitecap.com

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