Inside Sales

Reposted 3 Days Ago
Be an Early Applicant
Salt Lake City, UT, USA
In-Office
Entry level
Other
The Role
The Inside Salesperson will support outside sales, manage customer relationships, process parts orders, and maintain high customer service standards.
Summary Generated by Built In

Kimball Equipment Company, a leader in the aggregate mining and supply industry since 1946, is actively recruiting for the position of inside salesperson in our Salt Lake City location. Kimball Equipment Company is a successful dealer for brands such as Terex Cedarapids, Terex Finlay, and Superior Industries. We are growing quickly and are looking for someone motivated to grow with us!

Parts Sales Qualifications:

  • Be able to communicate effectively with other employees and customers over the phone, through email and in-person.
  • Be self-driven through the pursuit of producing positive results.
  • Possess exceptional customer service skills.
  • Be highly attentive to detail with a strong sense of urgency and the ability to multitask.

Parts Sales Responsibilities:

  • Responsible for assisting outside sales representatives in nurturing customer relationships and ensuring a high level of customer service.
  • Responsible for helping coordinate service jobs with outside sales representatives, customers, and service technicians to ensure all service orders are handled expeditiously.
  • Responsible for parts and service order processing:
  • Accurate, and up to date knowledge of the part systems for all manufacturers represented by the dealership (i.e., understands all the features and benefits of all parts sold).
  • Able to determine pricing and discounts for all parts according to the company standards.
  • Understands and employs good selling techniques, including conveying a professional and positive manner over the phone.
  • Knowledgeable about the computer systems used by parts department.
  • Acts as a facilitator for service technicians in finding and sourcing the parts that they need.
  • Remains aware of all order statuses, keeping customers aware of any issues or the time frame in which the order will be fulfilled.
  • Finds solutions for any issues that may arise within the department.
  • Follows all policies and procedures as specified in the company handbook and as directed by the location manager.
  • Maintains high employee morale.
  • Attains short- and long-term objectives with good management/planning.

Parts Sales Compensation:

  • Pay based on experience.
  • Full benefits include 401K, PTO, health, vision, dental, and life insurance.

Skills Required

  • Ability to communicate effectively with customers
  • Exceptional customer service skills
  • Attention to detail and multitasking ability
  • Knowledge of parts systems and selling techniques
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The Company
HQ: Salt Lake City, UT
82 Employees
Year Founded: 1946

What We Do

Kimball Equipment Company

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