Inside Sales

Job Posting Start Date 11-17-2025 Job Posting End Date

At JetCool, a Flex company, we’re at the forefront of liquid cooling innovation, delivering advanced solutions that empower our partners in AI and high-performance computing. United by a shared purpose, our teams are pushing the limits of what’s possible and tackling complex challenges.

A career at JetCool offers the opportunity to make a real impact by helping build smarter, more sustainable data centers. Together, we’re not just advancing technology — we’re redefining cooling standards to create a more sustainable tomorrow.

Job Summary

We are seeking a highly organized and detail-oriented Inside Sales Coordinator, located onsite in Littleton, MA to support our sales operations team. This role is primarily focused on managing quotes, creating purchase orders, processing invoices, and coordinating shipment timelines and customer deliveries. The ideal candidate will have experience working with ERP systems such as NetSuite and will play a key supporting role in ensuring smooth execution of the sales cycle. While this is not a direct sales role, it does involve occasional customer interaction to ensure order accuracy and delivery satisfaction.

What a typical day looks like:

• Generate and manage customer quotes based on product configurations and pricing
• Create and process purchase orders with accuracy and attention to detail
• Manage invoicing workflows and coordinate with finance to ensure timely billing
• Track and follow up on shipment timelines, delivery schedules, and logistics updates
• Maintain accurate records and data entry using NetSuite
• Collaborate with sales, operations, and fulfillment teams to ensure customer requirements are met
• Support reporting and forecasting activities related to sales orders and inventory
• Assist customers with order status updates and delivery coordination as needed
• Provide internal support to the sales team to ensure timely and accurate execution of customer orders Qualifications:

The experience we’re looking to add to our team:

• Minimum 2-5 years of experience in inside sales, sales operations, or order management
• Proficiency with ERP systems; NetSuite experience required
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Familiarity with quoting tools, invoicing processes, and logistics coordination
• Background in hardware, IT, or manufacturing industries
• Understanding of supply chain and fulfillment processes
• Experience working with cross-functional teams including engineering, finance, and logistics

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What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Pay Range (Applicable to Massachusetts)$82,600.00 USD - $113,600.00 USD Annual

Job CategorySales - Marketing - Account Mgmt

Relocation: Not eligible

Is Sponsorship Available?

No

JetCool is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at JetCool, you must complete the application process first).