The Role
Generates branch sales through telemarketing and direct customer contact, supports outside sales, manages product availability and ordering, assists with pricing, coordinates special orders and direct shipments, verifies inventory and deliveries, and performs billing, credit, and other branch administrative duties.
Summary Generated by Built In
- Contribute to overall gross profit goals of the branch by generating sales through telemarketing efforts and supporting the outside sales function
- Ensure the diversity and availability of all product lines by evaluating sales trends and inventory levels, in turn, ordering products as needed to maintain branch stock requirements
- Assist with the development and execution of an intelligent and profitable pricing structure for the branch
- Arrange for the treatment and/or rework of all products needed to meet customer special order requirements
- Facilitate the direct shipment of non-stick or bulk sales orders from the manufacturers to customers requesting this special service
- Control the administrative affairs of the branch by ensuring the accuracy of the billing documents, validating the quantity, size and grade of product receipts, verifying the accuracy of truckloads scheduled for customer delivery, assisting with general credit function of the branch and performing any other administrative duties assigned by the Branch Manager
- Responsible for direct sales activity associated with customer will-calls
- Promote a high standard of relations and goodwill by personal and telephone contact with all customers
- Perform any other duties as required by the Branch Manager or Sales Manager, if applicable
- Excellent customer service skills
- Proactive telemarketer
- Attention to details
- Computer proficiency
Skills Required
- Excellent customer service skills
- Proactive telemarketing ability
- Strong attention to detail
- Computer proficiency
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The Company
What We Do
Dixie Plywood & Lumber Company is an independent wholesale distributor of building materials, serving residential, commercial and multifamily customers across the Southeast and Texas. Its locations distribute products from manufacturers including James Hardie, Boise Engineered Wood and Columbia Forest Products. Founded in Atlanta in 1944, the company became 100% employee-owned in 2019 and emphasizes quality, service and lasting customer and vendor relationships.
