The Role
Supports customers, sales representatives, and branch management with rental equipment coordination. Manages inventory, deliveries, pickups, rental contracts, delivery tickets, and RentalMan on/off-rent records. Dispatches service calls, monitors accounts receivable reports, coordinates across branch departments, and helps ensure customer expectations are met. The role also requires developing knowledge of company products, pricing, inventory, and delivery capabilities.
Summary Generated by Built In
PRIMARY FUNCTION:
The Inside Sales position gives support and coordination to the client in all rental equipment needs. This position ensures that all rental related functions of the branch are conducted in an efficient, accurate, and timely manner. This role provides a great opportunity to learn all aspects of the business to prepare for a future role in sales and/or management.
REQUIRED EDUCATION & SKILLS:
- Bachelor's degree preferred
- 2+ years experience in customer service or sales experience
- Must have excellent customer service and problem-solving skills
- Must be able to multi-task and work on many different projects at one time
- Must be willing to learn all aspects of the business to prepare for a future role in sales and/or management.
PREFERRED SKILLS:
- RentalMan Experience
- Experience working in an industrial industry
PRIMARY DUTIES:
- Assists Sales Reps and Branch Mgmt. with the coordinating of all rental equipment (and rental equipment
- accessories) inventory, deliveries, and pickups
- Act as a liaison between customers, and other departments of the branch, to ensure customer expectations are
- met, exceeded, and good will is maintained for future business
- Responsible for RentalMan system management of all on/off rents
- Dispatches service calls for delivery, equipment pick up, parts and maintenance
- Monitors accounts receivable reports
- Creates and monitors rental contracts and delivery tickets
- Continuous growth in knowledge of Company products, inventory, pricing and delivery capabilities
- Performs other tasks and duties as assigned by Management
4 Horn Industrial is an Equal Opportunity Company.
Skills Required
- 2+ years of customer service or sales experience
- Excellent customer service and problem-solving skills
- Ability to multitask and manage multiple projects simultaneously
- Willingness to learn all aspects of the business
- Bachelor's degree
- RentalMan experience
- Experience working in an industrial industry
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The Company
What We Do
4-Horn Investments partners with emerging specialty rental companies who can grow faster with the help of 4-Horn's capital management experience and full-service approach.
