Inside Sales Support

Reposted 11 Days Ago
Be an Early Applicant
Lakeville, MN, USA
In-Office
19-22 Hourly
Junior
Retail
The Role
Provide support to the sales team by creating customer orders, managing reports, assisting with marketing materials, and ensuring positive customer interactions.
Summary Generated by Built In


Inside Sales Support
Bachman’s is committed to creating a caring environment while inspiring a passion for bringing beauty to life.
Bachman’s Nursery Wholesale has an opening for an Inside Sales Support team member who has strong Leadership experience, organizational skills, and is knowledgeable with perennial plant materials. This position works very closely with inside sales representatives to service new and existing accounts and to generate revenue through active program and product sales effort. If you thrive in a fast-paced environment and enjoy being at the center of both customer interaction and internal support, we’d love to hear from you.
 

POSITION DUTIES:

  • Support sales team through creation of customer orders, quotes, and customer reports
  • Assistance in order entry and organization as directed by sales rep and sales manager 
  • Assist in marketing materials and report production (order forms, promo sheets, and other documents as required by sales rep and sales manager)
  • Be a partner on managing, organizing, and communicating customer needs to personnel across the company
  • Assist in preparing and reviewing content for marketing, including but not limited to:
    • Order forms, availabilities, and catalogs
    • Email, mail, and text marketing
    • Event planning & promotion
  • Provide customer service and direction to on-site customers, vendors, and other traffic when necessary to ensure a positive experience for staff and customers alike.

QUALIFICATIONS:
  • High school diploma or equivalent required.
  • Associates degree in horticulture or related field preferred.
  • Two years’ experience in sales support or customer service role, preferably in plant nursery industry.
  • Strong communication and interpersonal skills.
  • Ability to work independently and in small groups.
  • Proficiency in Microsoft Excel, Word and Outlook.
  • Prior experience with NetSuite strongly preferred.
  • Ability to process and prioritize tasks effectively and efficiently.
  • Polished ability to interact with customers on daily basis on telephone, email communication, and in person.
  • MNLA Nursery Professional Certification preferred.

BENEFITS:
  • Medical Insurance
  • Health Savings Account/PPO
  • Dental Insurance
  • Vision
  • Life and AD&D
  • Disability, Accident, Critical Illness Insurance
  • 401(K)
  • ID Watchdog
  • Pet Insurance
  • Wellness
  • Employee Assistance Program (EAP)
  • PTO
  • Paid Holidays (6/year)


 

SCHEDULE: Peak Season: Mon-Fri 7:30-5:00, Sat. 8:00-12:00 / Non-Peak: Mon-Fri 7:30-4:00. 
                     Possible layoff in the winter months. 
Compensation: $19.00-$21.50/hour


Don’t settle, come grow with us!
Bachman’s is an Equal Opportunity Employer

Skills Required

  • High school diploma or equivalent
  • Associates degree in horticulture or related field
  • Two years' experience in sales support or customer service role
  • Strong communication and interpersonal skills
  • Ability to work independently and in small groups
  • Proficiency in Microsoft Excel, Word and Outlook
  • Prior experience with NetSuite
  • Ability to process and prioritize tasks effectively and efficiently
  • Polished ability to interact with customers
  • MNLA Nursery Professional Certification
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The Company
HQ: Minneapolis, MN
358 Employees
Year Founded: 1885

What We Do

Bachman’s was founded in 1885 and remains family-owned, with fifth-generation Bachman family members leading the company today. Based in Minneapolis, Bachman’s operates retail locations in the Twin Cities, including six full-service floral, home, and garden centers, a gift and décor store in Galleria Edina, a hardscapes center (Farmington), and 28 floral departments within Lunds & Byerlys grocery stores. The company also operates indoor and outdoor landscaping divisions, a wedding/special events department, a nursery wholesale division, seven acres of greenhouses, and a 670-acre growing range in Farmington, Minn., which produces many of the plants, flowers, and landscaping products sold by Bachman’s today. To place an order with Bachman’s, call (612) 861-7311 from within the Twin Cities or (866) 222-4626 from outside the Twin Cities. Or, to find retail locations, more information about Bachman’s, or answers to your gardening questions, visit Bachmans.comBachman’s was founded in 1885 and remains family-owned, with fifth-generation Bachman family members leading the company today. Based in Minneapolis, Bachman’s operates retail locations in the Twin Cities, including six full-service floral, home, and garden centers, a gift and décor store in Galleria Edina, a hardscapes center (Farmington), and 28 floral departments within Lunds & Byerlys grocery stores. The company also operates indoor and outdoor landscaping divisions, a wedding/special events department, a nursery wholesale division, seven acres of greenhouses, and a 670-acre growing range in Farmington, Minn., which produces many of the plants, flowers, and landscaping products sold by Bachman’s today. To place an order with Bachman’s, call (612) 861-7311 from within the Twin Cities or (866) 222-4626 from outside the Twin Cities. Or, to find retail locations, more information about Bachman’s, or answers to your gardening questions, visit Bachmans.com.

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