Inside Sales Specialist

Posted Yesterday
Be an Early Applicant
Natrona Heights, PA, USA
In-Office
Entry level
Professional Services • Consulting • Design • Industrial
The Role
Manage contract administration, prepare quotations, track orders to shipment, support sales forecasting and reporting, coordinate with internal teams to resolve quality, logistics, and invoicing issues, and maintain customer relationships to ensure on-time delivery and satisfaction for assigned energy accounts.
Summary Generated by Built In
Job Summary & Responsibilities

Proven to Perform.
From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us.


ATI is seeking to hire an Inside Sales Specialist to support our Specialty Rolled Products business unit. This position will be based in Natrona Heights, PA.


Success in this role requires strong attention to detail, proactive communication, and the ability to learn ATI’s products, processes, and commercial structures quickly. The Inside Sales Specialist will work cross-functionally with Production, Planning, Supply Chain, Technical, and Operations teams to ensure contract compliance, on-time delivery, and high customer satisfaction.


Job Duties

  • Support contract administration and ensure adherence to commercial terms and conditions
  • Prepare and submit quotations in alignment with pricing strategy
  • Track orders from entry through shipment and communicate status updates to customers
  • Assist with sales forecasting and report weekly/monthly sales activity
  • Maintain and strengthen customer relationships through consistent engagement
  • Coordinate internally with Technical, Planning, Operations, and Supply Chain teams to resolve issues
  • Monitor delivery performance and proactively address risks
  • Support resolution of quality, logistics, and invoicing inquiries
  • Ensure overall customer satisfaction within assigned energy accounts
Preferred Qualifications

Basic Qualifications

  • Previous professional experience in a customer servicing role OR; 
    • A bachelor's degree in business, marketing, supply chain, or related discipline

Knowledge, Skills and Abilities

  • Strong organizational and analytical skills
  • Clear and professional verbal and written communication
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong interpersonal skills and customer-focused mindset
  • Proficiency in Microsoft Excel and other business systems

 

We thrive when the expectations are great, and the barriers are high. We're solving the world's most difficult challenges through materials science. Our advanced, integrated process technologies and proven performers give us a tremendous competitive advantage. When customers systems need to fly higher, dig deeper, stand stronger, and last longer -- anywhere on, above or below the earth -- ATI is proven to perform.

Skills Required

  • Previous professional experience in a customer servicing role
  • Bachelor's degree in business, marketing, supply chain, or related discipline
  • Strong organizational and analytical skills
  • Clear and professional verbal and written communication
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong interpersonal skills and customer-focused mindset
  • Proficiency in Microsoft Excel and other business systems
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The Company
5,928 Employees

What We Do

ATI, Inc. provides architecture and engineering (AE) design, environmental compliance and remediation, and construction and facility/program management services. The company collaborates with government agencies, public/private institutions, non-profits, and industry to solve critical problems affecting the built and natural environment. A small business with global reach, ATI has worked throughout the United States and in more than 160 countries.

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