Our client, a food manufacturing company, is seeking a detail-oriented Inside Sales Specialist to support day-to-day sales operations and customer account activity. This role is focused on order management, customer communication, and ensuring a smooth sales process from order entry through delivery.
The ideal candidate is highly organized, responsive, and thrives in a fast-paced environment where accuracy and customer service are key.
Key ResponsibilitiesOrder Management & Sales Support
- Process customer orders accurately and efficiently in internal systems
- Manage order entry, updates, and changes while ensuring data accuracy
- Track order status and provide timely updates to customers
Customer Service & Communication
- Serve as a primary point of contact for customer inquiries related to orders, products, and delivery timelines
- Respond promptly to customer requests via phone and email
- Address and resolve order issues, discrepancies, and service concerns
Pricing & Documentation Support
- Prepare and provide quotes based on established pricing guidelines
- Maintain accurate records of pricing, contracts, and customer information
- Support basic pricing updates and ensure alignment with internal policies
Cross-Functional Coordination
- Partner with operations, logistics, and production teams to ensure timely fulfillment of orders
- Communicate customer needs and order requirements internally
- Assist in resolving shipping or inventory-related issues
- 2+ years of inside sales, order management, or customer service experience
- Strong attention to detail and accuracy
- Excellent communication and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Proficiency in Microsoft Office; experience with CRM or ERP systems preferred
- Experience in manufacturing or food production environments is a plus
- Competitive base salary + bonus opportunity
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off (vacation, sick time, and holidays)
- Opportunities for career growth and advancement
- Supportive and team-oriented work environment
Top Skills
What We Do
GHJ is an accounting and advisory firm that specializes in nonprofit, food and beverage, entertainment and media and health and wellness companies. Previous recipient of the Los Angeles Chamber of Commerce Employee Champion For Life Work Harmony Award and named a “Best Places to Work” by the Los Angeles Business Journal eight times since 2008, GHJ is passionate about helping clients and its people #BeMore by focusing on building thriving businesses and creating a better future. GHJ works as a business advocate for its clients — providing personalized service and building long-term relationships to help position our clients for growth. Through its affiliation with HLB International, a global network of independent professional accounting firms and business advisers, GHJ is able to partner with other top firms across major cities throughout the U.S. and the world. GHJ’s audit, tax and advisory teams leverage the HLB network to better serve its clients and give clients access to member firms in over 158 countries across the globe and over 775 offices worldwide. Also ranked as a top-20 largest accounting firm on the Los Angeles Business Journal’s Book of Lists, GHJ has 15 partners and more than 160 staff members that serve over 3,000 clients. GHJ is a member of the American Institute of Certified Public Accountants (AICPA), the AICPA Governmental Audit Quality Center (GAQC), the California Society of CPAs and the California Association of Nonprofits (CalNonprofit).
.png)
