Inside Sales Specialist

Kiva Confections (www.kivaconfections.com) is a world-class cannabis-infused edibles company in California, the largest cannabis market in the world. Kiva's line includes Kiva Chocolate Bars, Terra Bites, Petra Mints, Lost Farms Gummies & Chews, and Camino Gummies. Our products are crafted from premium ingredients and thoughtfully combined with California cannabis. Since our beginning in 2010, our goal has been to create confections that redefine what a cannabis confection ought to be. By applying art and science, we ensure a deliciously consistent experience.

We have high-reaching growth plans as the legal market and consumer adoption expand. Key growth initiatives include ambitious platform innovation, outstanding marketing, geographic expansion, strategic partnerships, and more. We are resourced for this spectacular growth and looking for great people to help take us to the next level.

Job Summary

The Inside Sales Representative main responsibility is to develop existing accounts and close new qualified customers in assigned markets. This experienced salesperson must be extremely knowledgeable about our product line, represent honesty, integrity and professionalism, while providing exceptional customer service. You will work in partnership with sales and marketing teams, market partners, and our technologies team to achieve aggressive sales goals.

This job is for you if...

• You love working in a team environment and are focused on driving results 
• You are goal oriented and experienced in meeting aggressive sales targets
• You enjoy establishing new relationships with customers and are excited to support them in building their business
• You’ve been called an overachiever
• You have VERY strong communication skills- both verbal and through electronic communication 

As Kiva's Inside Sales Specialist, you will...

• Manage a portfolio of 100+ accounts and a sales route across multiple states (Midwest and East Coast)
• Schedule and conduct virtual meetings to develop your assigned territory with the goal of increasing sales revenue for both KIVA and our Supplier Brands
• Proactively manage and respond to a high volume of customer requests via email/text/phone
• Team with our Supplier Brands to build strategies, a sales pipeline and achieve quarterly KPI’s 
• Manage E-comm orders (Leaflink)
• Become in-house expert with company’s ERP
• Cross pollinate with internal teams to improve sales flow 
• Generate and develop a sales pipeline 
• Source new opportunities through outbound prospecting strategies 

What we're looking for...

• Minimum of 2 years sales experience in cannabis and/or wine & spirits
• Experience in managing a territory/portfolio of up to 150 accounts 
• Call center experience ideal!
• Hyper-organized and detail-oriented, able to juggle many tasks at once
• Experience providing excellent customer service
• Must be proficient in using Google Suite. ERP experience is a plus
• Proven experience handling high volume incoming sales calls, emails, text messages
• Must display excellent communication skills both verbal and written
• Experience working with well recognized brand name company strongly preferred

Work Environment

• As an Inside Sales Representative you will be fully remote, with that being said it is mandatory to be on camera daily for external and internal meetings 
• This position will require that your comfortable conducting virtual video sales pitches and demos with your camera on at all times 

Kiva Confections provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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