Inside Sales Specialist (National)

Inside Sales Specialist (National)

Who We Are

Essity is a global leader in health and hygiene with our corporate headquarters in Stockholm, Sweden, and North American headquarters in Philadelphia, PA. We are a multi-billion-dollar company that is committed to breaking barriers to well-being. Essity does this through innovative brands in the areas of Professional Hygiene, Consumer Goods, and Health & Medical Solutions.

Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being. At Essity you will find a caring and compassionate culture where we remain grounded in our beliefs & behaviors.

About the Role

Essity Health & Medical Canada is looking for an experienced Inside Sales Specialist. The Inside Sales Specialist will manage and grow customer relationships through primarily virtual interactions, ensuring the successful execution of sales strategies and achievement of revenue targets. You will leverage digital tools to engage, convert, and retain customers while maintaining a high level of customer satisfaction. Working closely with cross-functional teams, you will deliver seamless customer experiences, resolve issues, and identify opportunities for account growth. The ideal candidate is self-motivated, tech-savvy, and excels at building strong relationships in a remote sales environment.

This is a hybrid position. The ideal candidate should live in the Greater Toronto area with ability to travel to Essity’s office in Oakville 3 days a week.

We're looking for people who embody our values, aren't afraid to challenge, innovate, experiment, and move at a fast pace. We're always looking for ways to improve our products and ourselves. If this is you, we'd love to talk. 

What You Will Do

• Develop and execute account strategies to grow assigned customers and ensure satisfaction.

• Identify, prospect, and qualify new business opportunities through outbound outreach and digital channels.

• Build and manage a strong sales pipeline, including forecasting and tracking performance metrics.

• Promote and sell products and solutions through virtual presentations, demonstrations, and customer engagements.

• Establish and maintain relationships with key decision-makers using phone, email, and video conferencing.

• Negotiate and close sales opportunities to deliver value for both the customer and Essity.

• Expand existing accounts through upselling and cross-selling opportunities.

• Provide responsive customer support, addressing inquiries of a financial, logistical, or clinical nature.

• Collaborate with marketing, customer service, and supply chain to ensure timely and accurate service delivery.

• Maintain accurate records of customer interactions, pipeline activity, and sales results in CRM systems.

• Leverage CRM tools, data insights, and digital marketing leads to optimize outreach and decision-making.

• Ensure smooth onboarding and follow-through on new business, addressing challenges to maintain customer satisfaction.

Who You Are

• Prospecting, lead qualification, and pipeline management

• Strong closing and negotiation skills in a virtual environment

• Ability to identify growth opportunities within existing accounts

• Customer needs analysis and solution-based selling

• Effective bilingual verbal and written communication across phone, email, and video

• Ability to build trust and rapport remotely

• Strong presentation and virtual demonstration skills

• Experience with Microsoft Suite tools

• Active listening and problem-solving

• CRM management for pipeline tracking and reporting

• Experience with digital selling and communication tools (Teams, Zoom, email platforms)

• Data-driven mindset, using insights to prioritize and optimize sales activities

• Ability to collaborate effectively with cross-functional teams

• Self-motivated with the ability to work independently

• Strong time management and organizational skills

• Resilience and persistence in a target-driven environment

• Adaptability to changing priorities, tools, and customer needs

What We Can Offer You

At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.

Compensation and Benefits

Competitive annual salary + sales incentive bonus + benefits

Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.

Collaborative and Caring Culture | Empowerment & Engaged People | Work with Impact and A Powerful Purpose | Individual Learning & Career Growth | Health & Safety Priority | Sustainable Value Together| Innovation| Sustainable Working Life | Competitive Total Rewards