The Role
The Inside Sales Specialist develops existing accounts, closes new customers, and partners with sales and marketing teams to achieve sales goals. Must have strong communication skills and sales experience in cannabis or wine & spirits.
Summary Generated by Built In
At Kiva Sales & Service (KSS), we’re proud to be at the forefront of California's cannabis distribution industry. As the exclusive distributor for Kiva Confections and a carefully curated portfolio of premium cannabis brands, we ensure that dispensaries across the state have seamless access to the products their customers love. Founded on the principles of quality, reliability, and innovation, we provide unparalleled service through next-day deliveries, expert account management, merchandising support, and a robust logistics network. Every day, our team strives to elevate industry standards while empowering dispensaries to thrive in an ever-evolving market. Joining KSS means becoming part of a company that’s passionate about delivering excellence and driving sustainable growth in the cannabis space.
Job Summary
The Inside Sales Representative main responsibility is to develop existing accounts and close new qualified customers in assigned markets. This experienced salesperson must be extremely knowledgeable about our product line, represent honesty, integrity and professionalism, while providing exceptional customer service. You will work in partnership with sales and marketing teams, market partners, and our technologies team to achieve aggressive sales goals.
MUST reside in California!
This job is for you if...
- You love working in a team environment and are focused on driving results
- You are goal oriented and experienced in meeting aggressive sales targets
- You enjoy establishing new relationships with customers and are excited to support them in building their business
- You’ve been called an overachiever
- You have VERY strong communication skills- both verbal and through electronic communication
As Kiva's Inside Sales Specialist, you will...
- Manage a portfolio of 100+ accounts and a sales route across multiple states (Midwest and East Coast)
- Schedule and conduct virtual meetings to develop your assigned territory with the goal of increasing sales revenue for both KIVA and our Supplier Brands
- Proactively manage and respond to a high volume of customer requests via email/text/phone
- Team with our Supplier Brands to build strategies, a sales pipeline and achieve quarterly KPI’s
- Manage E-comm orders (Leaflink)
- Become in-house expert with company’s ERP
- Cross pollinate with internal teams to improve sales flow
- Generate and develop a sales pipeline
- Source new opportunities through outbound prospecting strategies
What we're looking for...
- Minimum of 2 years sales experience in cannabis and/or wine & spirits
- Experience in managing a territory/portfolio of up to 150 accounts
- Call center experience ideal!
- Hyper-organized and detail-oriented, able to juggle many tasks at once
- Experience providing excellent customer service
- Must be proficient in using Google Suite. ERP experience is a plus
- Proven experience handling high volume incoming sales calls, emails, text messages
- Must display excellent communication skills both verbal and written
- Experience working with well recognized brand name company strongly preferred
Work Environment
- As an Inside Sales Representative you will be fully remote, with that being said it is mandatory to be on camera daily for external and internal meetings
- This position will require that your comfortable conducting virtual video sales pitches and demos with your camera on at all times
Top Skills
Erp
Google Suite
Leaflink
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The Company
What We Do
Kiva was founded in 2010 with a clear mission - change how the world views and uses cannabis for the better. Frustrated by the inconsistent, low-quality edibles available at the time, a young couple began making chocolate bars out of their Bay Area home kitchen. Today, their award-winning chocolates, mints, and gummies are the most trusted, recommended, and sought after on the market. For this, Kiva has become the most recognized edible brand in cannabis with a loyal customer base throughout hundreds of dispensaries across seven states
