Administrative/Sales Support

Description

With all your career options, why not choose a company where you can own part of the business?

WS Building Materials/Weekes Forest Products is 100% Employee-Owned and offers an outstanding suite of employee benefits. Weekes has grown to be the leading distributor of specialty building materials, engineered wood components and industrial lumber materials. At WS/Weekes, you will receive an ownership stake in the value our combined honest efforts create.

 As an Administrative/Sales Support team member, you will process vendor invoices, invoice warehouse and direct orders, and provide general office and administrative support. You will also serve as a key connection between our customers and outside sales team, helping ensure orders are processed smoothly and accurately while delivering the exceptional service that reflects our products, people, and culture. 

Responsibilities:

• Review, process, and maintain invoices, purchase orders, and supporting documentation to ensure accurate and timely billing and payment processing. 
• Coordinate invoice approvals and communicate with vendors regarding payment status and invoice inquiries. 
• Provide administrative and office support, including answering and directing phone calls, emails, and correspondence. 
• Assist customers by responding to inquiries and resolving issues in a professional and timely manner. 
• Prepare and process business documents such as invoices, quotes, order confirmations, reports, memos, and letters. 
• Maintain accurate physical and electronic filing systems, records, and documentation for operational and audit purposes. 
• Schedule and coordinate meetings, appointments, and travel arrangements as needed. 
• Generate reports and maintain records of sales, purchases, and other business transactions. 
• Support office staff with special projects and other administrative tasks. 
• Maintain an organized and professional work environment. 
• Support the daily sales operations of a building materials distribution center.
• Work with customers and co-workers to build solid relationships based on trust and competence.
• Able to handle detailed work quickly and correctly.
• Support a fast-paced environment with multiple projects going simultaneously.
• Utilize the DMSi software Agility, for order entry, purchasing entry, and customer information.
• Follow established guidelines, structure, and policies, while working with and for others
• Maintain customer pricing records.
• Accurate order entry
• Follow up all quotes and handle customer service claims in a timely manner.
• Other duties as assigned.

Benefits Package:

• Outstanding Family Medical Benefits Package
• Substantial Stock Ownership Program
• Competitive Compensation Packages
• Paid Time Off (PTO) & 8 Paid Holidays Each Year
• Employer Sponsored Family Dental Insurance
• 401k and Roth 401k Investment Accounts (With Substantial Employer Matching)
• Employer Sponsored Life & Disability Insurance

Requirements

Required Skills/Abilities:

• Strong interpersonal and communication skills.
• Understanding of sales processes.
• Critical thinking skills to quickly solve issues and/or problems.
• Proficiency with prioritizing and meeting multiple deadlines.
• Ability to handle multiple complex tasks simultaneously.

Qualifications:

• Experienced with Microsoft Office Suite (Excel, Outlook, Word).
• Minimum of 3 years’ experience with administrative support, customer service, and/or sales.
• Industry experience preferred.

Physical Requirements:

• Sitting at a desk and working on a computer for prolonged periods.
• Ability to lift and carry office supplies, documents, and small packages up to 20 pounds. Occasionally, heavier lifting may be required.
• Occasional travel could be required.