Key Responsibilities
- Respond to inbound sales requests and provide accurate, timely quotes for hardware, phones, carrier changes, and related add-ons.
- Support existing clients with product upgrades, renewals, and service updates.
- Execute outbound outreach campaigns to identify upsell opportunities and generate revenue from existing accounts.
- Track quotes, activities, and follow-up tasks in CRM and sales systems.
- Work closely with Procurement, Marketing, and Service Delivery to ensure smooth customer experience.
- Maintain strong attention to detail, follow quoting standards, and meet activity and performance goals.
Skills, Knowledge & Expertise
- 2+ years of inside sales, sales support, or customer-facing sales experience.
- Experience working with technology, telecom, managed services, or related products is strongly preferred.
- Strong communication, customer service, and follow-up skills.
- Ability to manage multiple requests in a fast-paced environment.
- Comfort using CRM and quoting tools such as Salesforce, HubSpot, ConnectWise, or similar platforms.
- Strong attention to detail and confidence working with quotes, pricing, and order coordination.
- Comfortable with outbound calling and proactive client outreach.
- Experience in telecom, MSP, cybersecurity, or IT-related sales environments.
- Knowledge of quoting processes, margin awareness, and order management.
- Ability to adapt quickly to changing priorities and deadlines.
Job Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
About
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.
Skills Required
- 2+ years of inside sales, sales support, or customer-facing sales experience
- Experience working with technology, telecom, managed services, or related products
- Strong communication, customer service, and follow-up skills
- Ability to manage multiple requests in a fast-paced environment
- Comfort using CRM and quoting tools such as Salesforce, HubSpot, ConnectWise, or similar platforms
- Strong attention to detail and confidence working with quotes, pricing, and order coordination
- Comfortable with outbound calling and proactive client outreach
- Experience in telecom, MSP, cybersecurity, or IT-related sales environments
- Knowledge of quoting processes, margin awareness, and order management
- Ability to adapt quickly to changing priorities and deadlines
What We Do
We are a full service technology company providing customized solutions for cloud telephones, voice over IP (VoIP), managed IT services, video conferencing, cyber security, data backup, security cameras, access control, fiber internet services, and more. In-Telecom goes beyond being an ordinary IT provider; we are your dedicated technology partner committed to your company’s objectives and expansion. Positioned at the forefront of emerging technology trends, we possess expertise in technology integration, support, and development. What sets us apart is our knowledge and skills that surpass other MSPs and our distinctive story, process, and exceptional team. We’re motivated by the mindset that we must achieve our personal, company, and partner goals. We call it the 3 W’s. When our clients win, our company wins, and our community wins. Creating the In-Telecom Experience and lasting partnerships requires a proven process for ensuring client success. We’ve developed The ITC Way to ensure the best experience for all of our partners from discovery to impllementation and beyond.
Why Work With Us
Our mission is to be the quality leader, service leader, technology leader and value-added leader in all areas of communications and technology, especially in our ever so much changing industry we are in. We will provide a variety of solutions to our clients and the corporate world to meet the demanding needs of technology in the workplace today.
