Inside Sales Representative

Posted Yesterday
Be an Early Applicant
Westfield, IN, USA
In-Office
Junior
Other • Professional Services
Building relationships since 1978
The Role
Provide inside sales and customer service for building material supplies at a Westfield, IN distribution center. Handle phone and walk-in inquiries, process orders and payments, manage inventory transfers, generate purchase orders, and document sales. Build customer relationships, follow up leads, meet sales goals, and support branch operations.
Summary Generated by Built In
As a member of our inside sales team, you will be promoting and generating sales of building material supplies (roofing, siding, windows, etc) from our  distribution center Westfield, IN while providing superior customer service.
 
**Exterior Building Materials Knowledge Strongly Preferred.
 
**Inside sales experience and the ability to multi-task are desired.
 
**This is a customer service focused position that involves a lot of data entry.
 
Position Summary:
Cultivate “Raving Fan” customer experiences with a best in class image under general supervision reporting to the Branch Manager. The Inside Sales representative will work in a fast paced, high volume environment and is responsible for assisting customers through qualifying their product and/or service needs while ensuring fulfillment.   

Essential Functions:

  • Answers customer inquiries via phone and walk in business, concerning price, qualifying product needs and partnering with vendors for support.
  • Communicates with outside sales representatives on customer orders, requirements, problems or concerns and changes.
  • Initiates product transfers to other branches or direct to customers.
  • Generate, place and confirm purchase orders with suppliers.
  • Operates cash register. Enters sales data into the computer and researches information for customers using the computer system.
  • Accurately completes all required paperwork (e.g., coding, costing, pricing, daily cash summary, bank deposits, etc.) on a timely basis.
  • Receives payment for merchandise or services sold and enters sale into the computer. Responsible for payments received and adhering to all administrative and accounting related procedures. 
  • Maintains current price documentation and product literature as it becomes available.
  • Keeps product knowledge current to evolving manufacturing supply.

Inside Sales Duties:

  • Develop meaningful customer relationships to encourage loyalty and grow sales in additional categories.
  • Follow up on cold and warm leads to further the sales process
  • Make outgoing calls to educate our customers on current promotions
  • Understand and demonstrate the product or service to the customer
  • Set and meet sales goals and objectives set by leadership
  • Improve sales skills to increase sales success rates
  • Documents sales, quotes or other business requested information.

Other duties and responsibilities:

  • Participate in proactive team efforts in assigned company branch and affiliate branches to achieve departmental and company goals.
  • Comply with all safety policies, practices and procedures. Report all unsafe activities to supervisor and/or Human Resources.
  • Participate in the physical inventory of the warehouse materials.
  • Perform other duties as assigned.
  • Provide leadership to others through example and sharing of knowledge and skills.
  • Facilitate quality assurance system through “We need Your Ideas!”

Qualifications:

  • Associates Degree with one to two years related experience and/or training; or High School Diploma or GED equivalent with three -five years experience.
  • Proficient personal computer skills including; keyboarding, 10 Key, Email, record keeping, routine database activity, word processing, spreadsheet, graphics etc., experience with Agility a plus.
  • Must have a minimum of 2-3 years in a customer facing role
  • *Construction industry knowledge is a plus but willing to train
  • *Spanish speaking is a nice to have.
  • Travel overnight up to 10%.

Benefits:

  • 20 PAID DAYS OFF (includes PTO, Holidays and Family Focused Company Closure between Christmas and New Years).
  • Bonus Incentive program as well as Holiday bonuses and other bonus opportunities!
  • Competitive Hourly Rate with great OT potential during peak season hours.
  • Flexible work/life balanced hours, home every night and typical schedule Monday-Friday 7:00 A.M. – 4:00 P.M.
  • Significant employer contributions towards monthly premiums for Medical, Dental, Vision, Group Life and AD & D benefit plans.
  • Additional Voluntary benefit options available including Short Term and Long Term Disability coverage, Accidental Injury, Critical Illness and Cancer plans as well as additional Life and AD& D benefit policies.
  • 401K program with a best in industry company match.
  • Opportunity for career advancement
  • Family owned, operated and focused company!

It’s more than a job, it is your Career! Submit your resume today to join our exciting and growing family.
 
Ref #ZR Westfield, IN
 

Richards Building Supply is a wholesale building material distributor serving 15 states with over 65 locations! As a family owned, operated and focused company, Richards Building Supply has spent nearly 50 years building a thriving and profitable organization, as well as invaluable business relationships. Richards stocks a comprehensive line of products such as residential and commercial roofing, siding, windows, decking, soffit, doors, molding, rainware, cabinets, and more!
 
Learn more about us here: https://www.richards-supply.com/about
 
Terms and Conditions / Privacy Policy:  https://www.richards-supply.com/privacy-policy/
 
Richards Building Supply believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today. 
 
It’s more than a job, it is your Career! Submit your resume today to join our exciting and growing family.

Skills Required

  • Associates Degree with 1-2 years related experience OR High School/GED with 3-5 years experience
  • Minimum of 2-3 years in a customer-facing role
  • Proficient PC skills: keyboarding, 10-Key, email, database activity, word processing, spreadsheets, basic graphics
  • Ability to operate cash register/POS and handle payments and related paperwork
  • Experience with Agility
  • Inside sales experience and ability to multi-task
  • Exterior building materials knowledge
  • Construction industry knowledge
  • Spanish speaking ability
  • Willingness/ability to travel overnight up to 10%

Richards Building Supply Co. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Richards Building Supply Co. and has not been reviewed or approved by Richards Building Supply Co..

  • Healthcare Strength Health coverage is described as robust, including medical, dental, vision, and an HSA option with employer funding.
  • Leave & Time Off Breadth Generous PTO, paid holidays, and a company-paid closure between Christmas and New Year’s are emphasized as meaningful parts of total compensation.
  • Retirement Support A 401(k) with company match and access to financial guidance are presented as strong financial benefits.

Richards Building Supply Co. Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Homer Glen, IL
436 Employees
Year Founded: 1978

What We Do

Richards Building Supply is a wholesale distributor of building materials, operating 60+ locations across 12 states. Richards Building Supply is a wholesale distributor with 60+ locations across 12 states. Richards stocks a complete line of products including roofing, siding, windows, doors, decking, cabinets, moulding, soffits, rainware, and more.

Similar Jobs

In-Office
Indianapolis, IN, USA
21000 Employees
In-Office
Indianapolis, IN, USA
3013 Employees
In-Office
6 Locations
12252 Employees
60K-55M Annually

CVS Health Logo CVS Health

Inside Sales Representative

Fitness • Healthtech • Retail • Pharmaceutical
In-Office or Remote
26 Locations
119959 Employees
15-24 Hourly

Similar Companies Hiring

Fora Thumbnail
Agency • On-Demand • Professional Services • Sales • Software • Travel • Hospitality
New York, NY
200 Employees
Energy CX Thumbnail
Greentech • Professional Services • Business Intelligence • Consulting • Energy • Financial Services • Utilities
Chicago, IL
108 Employees
Quantum Rise Thumbnail
Software • Professional Services • Natural Language Processing • Machine Learning • Consulting • Automation • Artificial Intelligence
Chicago, Illinois
20 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account