Looking for a workplace that values excellence and simplicity? At Yardstick Technologies, we excel in delivering top-notch solutions while simplifying complex challenges. We listen to our clients and team members, care about your growth, and celebrate every success together. Join us and make a real impact!
Our Story:
Yardstick Technologies, founded in 2008, leads IT outsourcing for small and medium businesses in Western Canada. We help businesses make smart technology decisions to further their strategies. Our fixed-fee services include managed IT solutions, cloud computing, Backup and Disaster Recovery, IT strategy, and consulting. We believe technology should help your business “WIN” and be part of a greater vision. Many small businesses trust us as their IT partner.
What You’ll Be Doing:
As an Inside Sales Representative (ISR), you will play a vital role in driving business growth by scheduling meetings that lead to sales and supporting the Outside Sales team in achieving sales objectives. You will be responsible for making daily outbound calls to potential customers, identifying their IT support needs, and setting up First Time Appointments (FTAs). The ideal candidate is self-motivated, detail-oriented, and an excellent communicator who thrives on making fast, meaningful connections. You are naturally warm, helpful, and friendly, with a strong ability to listen, empathize, and build rapport with others.
What You’ll Be Working On:
- Make daily outbound phone calls to potential customers from a given directory.
- Set up First Time Appointments (FTAs) with prospective customers for the Outside Sales team.
- Successfully monitor and meet weekly Key Performance Indicators (KPIs) for FTAs, and specifically, 300 Dials.
- Ask pertinent questions to understand a customer’s needs.
- Answer their questions and overcome objections.
- Identify potential sales quickly.
- Gather data on potential customers for future strategies.
- Keep detailed records of phone calls and maintain the customer database.
- Maintain a working relationship and build rapport with all potential customers.
What We’re Looking For:
- 1 year of experience in an Inside Sales would be considered an asset.
- Experience making cold calls.
- IT experience would be considered an asset.
- Well-developed interpersonal skills.
- Results oriented with the ability to manage multiple priorities.
- Passionate about results and a sense of accountability.
Our Employee Perks:
- Competitive Salaries.
- Comprehensive Health, Dental, and Vision Insurance.
- Retirement Savings Plan with up to 3% Company Matching.
- 3 Weeks of Paid Time Off Annually, plus 11 Days Off on Alberta Holidays.
- Certification Reimbursement.
- Paid Parking.
We are excited about the possibility of you joining our team! If you’re passionate, driven, and ready to make a difference, we encourage you to apply for our open positions.
Explore our careers page at https://yardsticktechnologies.bamboohr.com/careers to view other opportunities and find the perfect fit for your skills and aspirations.
Skills Required
- Experience making cold calls
- Excellent communication and interpersonal skills
- Self-motivated and detail-oriented
- Results oriented with ability to manage multiple priorities
- Ability to meet weekly KPIs and perform high-volume dialing (300 dials)
- 1 year of inside sales experience
- IT experience
What We Do
Yardstick Technologies specializes in managed IT services for companies that have no or limited internal IT resources. Since 2008, Yardstick has been working on improving the experience that businesses have in dealing with IT staff mainly in two ways: by insisting on live answer and immediate help and by deploying projects effectively. Yardstick’s motto, “Looking Out For You”, goes beyond the business to business expectations by promoting a personable and empathetic attitude on every phone call and by always providing innovative, dynamic solutions.
