As an Inside Sales Representative at The Granite Group, you will help customers find the right product for their job. You will also help support the branch by answering incoming sales calls, waiting on incoming customers, writing sales orders/quotes, helping pick orders, helping put stock away, and other general branch duties. You will need to be able to speak comfortably with customers about plumbing/heating/HVAC products and applications, and computer literacy is necessary as it will be one of your most utilized assets in this role.
A successful representative will enjoy a team atmosphere, and have enthusiasm, courtesy, and articulation. We are here to service our customers, so being service minded will carry you far. You will work alongside the branch sales team including other reps, counter sales associates, and the branch manager.
Experience in the field and a good understanding of industry product lines is necessary for this position. Customers may need someone to brainstorm with, and problem solve for project solutions. A strong candidate will want to become a key go to for our customer's success.
We are a family and community first company, and our benefits and opportunities prove it! As a fulltime team member, you will have access to health benefits for yourself and your family, wellness discounts, team member assistance programs, team member discounts, 401k with a company match, financial protection (HSA, FSA, life insurance, etc.) Earned paid time off totaling 15 days (about 2 weeks) per year as well as paid company holidays. Community involvement opportunities such as TGG Cares and more!
We are always looking to promote from within and have a lot of opportunities for growth. If you can see a future in sales or management, this may be the opportunity you have been looking for- Join our Granite Group team today to work alongside great people!
Skills Required
- Experience in the field with plumbing/heating/HVAC product lines
- Comfortable speaking with customers about plumbing/heating/HVAC products and applications
- Computer literacy and ability to use order entry/quote systems
- Strong customer service orientation and teamwork
- Good verbal communication, courtesy, and articulation
- Problem solving and ability to brainstorm project solutions with customers
- Ability to perform branch duties including answering calls, writing sales orders/quotes, picking orders, and stocking
What We Do
The Granite Group is a leading full-service wholesale distributor of plumbing, heating, cooling, water, and propane supplies. Serving contractors and fuel dealers across New England, the company specializes in distributing high-quality equipment and materials for the construction industry. With a commitment to exceptional customer service and a comprehensive product range, they support professional trade requirements throughout the region.
