The Role
The Inside Sales Representative contacts decision-makers, promotes products, manages CRM customer contacts, quotes pricing, and negotiates terms to enhance customer awareness and satisfaction.
Summary Generated by Built In
Company: Associated Bag
Title: Inside Sales Representative
About: Associated Bag is a national supplier of packaging and shipping products serving all types of industries from four strategic locations. We are a family-owned business with a stable history and a bright future. Our employees enjoy a casual, collaborative work environment, competitive salary, a complete benefits package that includes great work/life balance with flexible scheduling and a generous time off policy. Business success is all about meeting your customers’ needs. When we treat our co-workers like customers, the actual customers receive even better service. Open and honest communication is the key, and a workplace administered with consistency and fairness promotes enthusiasm, teamwork, and pride for all.
Position Summary: The Inside Sales Representative is responsible for proactively contacting decision-maker(s) on a regular schedule, using promotional material and sales techniques to enhance customer awareness of capabilities for both stock and custom items; quotes and negotiating special pricing, delivery and payment terms, freight considerations, etc.; develops a thorough understanding of customer's business and stays educated and informed through news articles, customer websites, and industry information to identify key events that may warrant action; manages customer contacts with CRM program.
Responsibilities:
Title: Inside Sales Representative
About: Associated Bag is a national supplier of packaging and shipping products serving all types of industries from four strategic locations. We are a family-owned business with a stable history and a bright future. Our employees enjoy a casual, collaborative work environment, competitive salary, a complete benefits package that includes great work/life balance with flexible scheduling and a generous time off policy. Business success is all about meeting your customers’ needs. When we treat our co-workers like customers, the actual customers receive even better service. Open and honest communication is the key, and a workplace administered with consistency and fairness promotes enthusiasm, teamwork, and pride for all.
Position Summary: The Inside Sales Representative is responsible for proactively contacting decision-maker(s) on a regular schedule, using promotional material and sales techniques to enhance customer awareness of capabilities for both stock and custom items; quotes and negotiating special pricing, delivery and payment terms, freight considerations, etc.; develops a thorough understanding of customer's business and stays educated and informed through news articles, customer websites, and industry information to identify key events that may warrant action; manages customer contacts with CRM program.
Responsibilities:
- Proactively contact decision-makers within companies on a regular schedule to:
- Introduce and promote stock and custom items
- Suggest special delivery, stocking, or pricing option
- Offer additional services such as flex pay warehousing, special packaging, custom, and direct shipments
- Manage customer contacts within the CRM program
- Quote and negotiate both stock and custom items, including:
- Special pricing
- Delivery/payment terms
- Freight considerations
- Utilize appropriate promotional materials and sales techniques to enhance customer awareness of capabilities for stock and custom items
- High school diploma or equivalent; post-high school education preferred
- 3 years of experience in sales or customer service
- Ability to read and interpret technical drawings and agreements
- Strong writing and business correspondence skills
- Effective presentation and communication skills for interacting with customers and colleagues
- Basic math skills, including calculating discounts and gross margins
Skills Required
- High school diploma or equivalent; post-high school education preferred
- 3 years of experience in sales or customer service
- Ability to read and interpret technical drawings and agreements
- Strong writing and business correspondence skills
- Effective presentation and communication skills for interacting with customers and colleagues
- Basic math skills, including calculating discounts and gross margins
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The Company
What We Do
MRA - The Management Association is a nonprofit employer association that provides comprehensive HR services, including recruitment, advice, training, and development, to over 5,000 member companies.
