Inside Sales Representative

We are Generac, a leading energy technology company committed to powering a smarter world.

Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.

The Inside Sales Representative is responsible for taking consultative approach to sales to develop accounts and manage a sales territory through cold calling and relationship building. The focus is to grow a portfolio of repeat customers across the assigned territory.

Job Duties:

• Drive sales in assigned territory through outbound efforts to engage, grow and retain customers
• Manages sales process via calls and email to develop and grow relationships with customers in order to achieve channel sales goals and program goals
• Prepare quotes
• Assist customers with pricing and availability, order processing, and order status
• Resolves issues by working with the customer, territory sales team, and/or any pertinent internal departments
• Acts as liaison between customers and technical team
• Facilitates providing customers with marketing assistance such as web development, social media development, and graphics
• Uses in-depth knowledge of product application and specifications to assist customers in selecting product for their business
• Providing customers with product details – features, benefits, competitive comparison
• Configure generators for customer using fuel source requirements, voltage and transfer switch compatibility specifications
• Assisting with the promotion of new product launches
• Guiding customers to utilize tools available to confirm correct product
• Provide post-onboarding support & development through the dealer/distributor life cycle
• Continually driving engagement of our customers to all applicable resources and programs
• Reviews resources and business-building tools available for our partners to assist in their success
• Promotes channel programs and benefits of participating in these programs
• Inform and educate on promotional opportunities available to customers to enhance relationships and continue to foster and grow sales

Minimum Qualifications:

• Associates degree or equivalent experience
• 1 year relevant experience or inside sales experience

Preferred Qualifications:

• Bachelor’s degree
• Experience using SAP or equivalent ERP

Knowledge, Skills, and Abilities:

• Excellent written and oral communication skills
• Strong problem-solving skills
• Ability to work independently
• Ability to make decisions in the best interest of the customer and the company
• Ability to multi-task and prioritize activities according to importance and urgency
• Ability to take initiative and work proactively
• Ability to react well under pressure
• Ability to perform and comprehend basic business and financial calculations
• Demonstrated accuracy and thoroughness

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk.  On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”