Inside Sales Representative

Posted 2 Days Ago
Be an Early Applicant
Ottawa, ON
In-Office
45K-65K Annually
Entry level
Energy • Renewable Energy
The Role
Manage inbound and outbound residential sales leads, qualify prospects, track and distribute leads in the CRM, recommend propane solutions, close sales, follow up on proposals, support customer retention, and accurately record all sales activities.
Summary Generated by Built In
About Avenir Energy Ltd.
Avenir Energy Ltd. is one of Canada’s largest and fastest-growing propane distribution companies. We are a fast-paced, customer-focused business with operations across the country and a commitment to excellence. With over 400 dedicated team members, we are driven to become the propane distributor of choice in North America.
At Avenir Energy, we offer a dynamic, respectful, and collaborative work environment where every team member plays a key role in our success. As a Residential Inside Sales Representative, you’ll enjoy:
  • Comprehensive Benefits: Full coverage for health, dental, paramedical, and life insurance, including virtual healthcare
  • Retirement Planning: RRSP and TFSA options with employer-matching contributions
  • Work-Life Balance: Generous vacation, floater days, and flexible time-off programs
  • Incentive Programs: Performance-based rewards for individual achievements
  • Compensation: Competitive base salary plus uncapped commission

About the Role
Are you a motivated sales professional who thrives in a fast-paced, customer-focused environment? Do you enjoy building relationships, solving problems, and closing sales, all from an inside sales setting?
We’re looking for an Inside Sales Representative to support our growing residential customer base. In this role, you’ll be responsible for managing inbound and outbound sales opportunities, guiding customers through the sales process, and delivering a one-call solution whenever possible. You’ll play a key role in converting leads into loyal customers while contributing to retention and long-term growth.
No propane experience? No problem. We’ll provide the training and tools you need to succeed. Your drive, resilience, and customer-first mindset are what matter most.
What You’ll Be Doing
  • Validate and qualify inbound leads from customer experience (CX) calls, website inquiries, and social media channels
  • Distribute and manage leads using our CRM system
  • Convert residential customers, including tank swap and customer conversion opportunities
  • Deliver a one-call solution by understanding customer needs and recommending appropriate propane solutions
  • Conduct outbound sales calls to generate new business opportunities
  • Follow up with customers after proposal submissions to close sales
  • Support customer retention efforts, including handling more complex or challenging customer conversations
  • Track all sales activities, leads, and follow-ups accurately in the CRM
  • Participate in additional sales activities and projects as assigned

What You Bring
We’re looking for someone who is organized, resilient, and motivated to succeed in a sales-driven role.
  • A self-starter with strong organizational and time-management skills
  • Excellent verbal and written communication skills
  • Strong computer skills and comfort working with multiple systems
  • Previous sales experience is an asset
  • Ability to cold call and proactively generate sales opportunities
  • Comfort handling objections, rejection, and conflict resolution
  • Ability to work independently and multitask in a fast-paced environment
  • Familiarity with CRM systems is an asset
  • Experience in propane, HVAC, or related industries is a strong asset

Compensation & Schedule
  • Total OTE: Approximately $45,000 - $65,000 annually
  • Schedule: Monday to Friday, 8:00 a.m. – 5:00 p.m. with additional hours as required

Ready to Join Us?
If you’re excited about building a sales career in a supportive, growth-focused environment, and enjoy helping customers find reliable energy solutions, we want to hear from you.
Apply today and take the next step with Avenir Energy.
Avenir Energy is committed to accommodating applicants with disabilities throughout the hiring process. Please let us know if you require accommodation at any stage. By applying for a position with Avenir Energy, you understand that we use third-party systems and recruiting agencies that may use Artificial Intelligence (AI) during recruitment. Offers of employment are contingent on successful completion of background checks (details provided during the hiring process). We thank all applicants for their interest. Only those selected for an interview will be contacted.
 

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The Company
HQ: Toronto, Ontario
129 Employees

What We Do

Avenir Energy is your trusted local propane supplier offering safe, reliable delivery and excellent customer service. We are a proud privately-owned Canadian company, that source 100% of our product from Canada. Our employees are members of the communities we serve coast-to-coast, across Canada.

Avenir Energy is your trusted local partner to help provide cost-effective energy solutions for your business. Our team is knowledgeable, reliable and invested in your success. We are dedicated to operating safely, and helping your business become more efficient, productive, and profitable.

We deliver propane to a wide range of industries that value safe and reliable supply, knowledgeable advice, and personal service. No matter the industry, Avenir Energy can offer tailored and efficient propane solutions to keep your operations moving smoothly.

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