Inside Sales Representative

Posted 6 Days Ago
Be an Early Applicant
Louisville, KY
In-Office
16-17 Hourly
Mid level
Digital Media • Information Technology • Software
The Role
As an Inside Sales Representative, you will sell Toshiba solutions, maintain customer relationships, and facilitate account management. You'll also generate reports and support sales efforts through communication channels.
Summary Generated by Built In

Inside Sales Representative 

  • First year potential compensation is $70,000 which includes a base, targeted at $15.50- $17.00 hourly, plus commission, expense, manufacturer incentives, and bonus potential

    Toshiba America Business Solutions, a leader in digital technology. Our people bring creative, real-world solutions for our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that offers job stability while also providing growth opportunities.  

     
    Overview

    As an Inside Sales Representative on this team, you will well-positioned for growth based on your performance. In this role you’ll facilitate and secure the sales of Toshiba offerings, including products, services, and solutions, to corporate and industrial clients. This will involve utilizing communication channels such as phone, mail, and email, to nurture connections and finalize deals.
    What You’ll Do

    • Contact current and prospective customers to quote, sell, up-sell, and cross-sell solutions which includes computer peripherals, input devices, output devices, storage devices, and networking devices.
    • Ensure customer relationships are maintained in accordance with management goals
    • Handle questions and complaints from customers when necessary
    • Ensure that documentation is updated and corrected
    • Liaison with internal departments as it pertains to assigned accounts
    • Notify customers of cancelled or delayed shipping orders
    • Troubleshoot account issues and ensure the prospect list is accurate and complete
    • Check and respond to voicemails in a timely fashion
    • Generate sales reports and ensure the sales database is accurate and updated
    • Stay current on new machines, products, and updates
    • Participate in special projects that require outbound sales input

    Qualifications

    • High School Diploma or GED
    • Three or more (3+) years of experience with a combination of inside sales, telemarketing, and customer service/support expertise
    • A track record of maintaining account relationships
    • Versed in utilizing Salesforce (Preferred)
       

    Additional Benefits


    • Group health coverage (medical, dental, & vision)
    • Employee Assistance Programs
    • Pre-tax spending accounts
    • Pet Insurance
    • 401(k) plan
    • Company provided life insurance
    • Employee discounts
    • Generous paid holiday schedule, paid vacation & sick/personal business/volunteer days.
       

    Learn More 

    The content below is exclusively available on our careers site job description: https://careers.business.toshiba.com/   

     

    Join Our Talent Community 

    Glassdoor Reviews 

    Our Commitment to Sustainability 

    News Archive 

    Solutions & Services 

    Our Office Products 

    e‑BRIDGE® Global Print - 2023 Stevie® Award Winner 

    Toshiba Office Collection Virtual Demonstration (YouTube) 

    Client Testimonials (YouTube Playlist) 

    Toshiba America Business Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor.

    We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email Accommodation [email protected] to request an accommodation.




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    The Company
    HQ: Lake Forest, California
    1,517 Employees
    Year Founded: 1999

    What We Do

    Toshiba provides copiers, printers, managed document services and digital signage for businesses throughout the United States, Mexico, and Central and South America. Our people deliver innovative, real-world solutions to help you manage communications from paper to electronic to digital. Toshiba's diverse offerings include award-winning e-STUDIO™ copiers, thermal printers, document workflow services including the Encompass™ Managed Print Services program and Ellumina™ interactive digital signage.

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