The Inside Sales Representative (ISR) is responsible for transitioning and nurturing customer inquiries into qualified leads and appointments for Profit Recovery Partners. ISRs are the first line of contact in the pre-sales process and must be able to engage prospects with appropriate qualifying questions and conversations to understand their needs. PRP is fast paced with high expectations, and want the best-of-the-best on our team!
Responsibilities Include
- Setting appointments for outside sales team, with the C Suite in the $300M to $10B business segments.
- Conversing with contacts to answer questions and understand their needs
- Responsible for achieving daily call quota, lead qualification targets, and conversion rate metrics
- Inputting contact data and articulating results into an online CRM
- Identifying decision makers and gaining business intelligence through conversations
- Creating opportunities through calls using an auto-dialer
- Conference and seminar follow up calls
- Lead nurturing campaign and touch strategy execution of vertical mailers to prospects
- Research and navigate business websites for key information
- 1 to 3 years of direct work experience in outbound B2B business development including telemarketing and or call centers..
- Bachelor’s Degree
- Expert user of Microsoft Excel, Outlook and Word
- Demonstrable project management skills
- Maintain a high level of internal and external customer satisfaction
- Ability to engage contacts and probe for information
- Ability to follow a call guide and document responses
- Comfortable making cold and warm phone calls to obtain quality leads
- Ability to work independently
DOE
Top Skills
What We Do
BlueCrest provides comprehensive data-through-delivery technology solutions, changing how business is done within the postal and parcel industry, and eCommerce. Building upon its long history of innovation and deep industry knowledge, BlueCrest partners with its worldwide client base delivering efficient results and continuous service excellence.
Through both internal development and acquisition, including BCC Software, BlueCrest provides best-in-class solutions which include production-level inkjet printers, inserters, sorters, parcel automation, postal optimization, and productivity improvement software. All of this is supported by a global service organization to include professional services.
Headquartered in Danbury, Connecticut the company employs over 1,600 people worldwide and has a rich culture of innovation, collaboration, accountability, resourcefulness, and enthusiasm.
Visit www.bluecrestinc.com to find out more.
