Inside Sales Representative

Posted 4 Days Ago
Be an Early Applicant
Milton, ON
In-Office
43K-43K Annually
Junior
Food • Manufacturing
The Role
The Inside Sales Representative focuses on customer service and order management, strengthening relationships and supporting outside sales teams in a fast-paced environment.
Summary Generated by Built In
Fresh Start Foods Canada Ltd.
Join one of the BEST teams in the Industry

At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.

We are seeking individuals: 

  • Who are customer centric
  • Who are able to deliver on their commitments
  • Who value individual excellence and collective performance
  • Who care and give back - sustainable agriculture, the environment, corporate citizenship
  • Who go above and beyond to provide options for our customers
  • Who understand the foodservice/hospitality/retail business and bring extensive knowledge and experience 

Inside Sales Representative – Full-Time – Milton, ON

Fresh Start Foods is currently hiring a Full-Time Permanent Inside Sales Representative who is eager to work in a fast paced team oriented work environment at our Milton, Ontario location.

Position: Full Time, Permanent
Salary and Allowance:  From $42,500/year plus uncapped sales commissions, and company paid cell phone
Schedule: Monday to Friday 9am-5pm

Position Summary:

The Inside Sales Representative provides friendly and efficient customer service, order processing and delivery support to customers via phone, email and internet. Strengthens customer relationships through strong product knowledge and product application, delivery coordination, and error resolution. 

Key Responsibilities/What You Will Do
  • Customer Relationship Management: Serve as the primary point of contact for customers, strengthening loyalty through expert product knowledge and efficient service.

  • Order Processing & Management: Manually manage and audit customer orders, ensuring accuracy and completing timely callbacks/emails to confirm edits.

  • Sales Support & Liaison: Act as the strategic liaison between Outside Sales Representatives and clients, providing critical updates on inventory levels and product availability.

  • Logistics Coordination: Collaborate with the Transportation department to arrange exception deliveries and manage 3rd party delivery systems.

  • Sales Penetration: Identify opportunities to increase account share by suggesting new products and solutions to existing customers.

  • Data Integrity: Perform high-speed 10-key data entry to ensure all orders and customer information are accurately recorded in the system.

Required Qualifications/Skills
  • Experience: 2+ years of experience in Inside Sales, Account Coordination, or high-level Customer Service.

  • Communication: Exceptional verbal and written communication skills with the ability to deliver information clearly and professionally.

  • Strategic Thinking: An inquisitive and innovative mindset with the ability to problem-solve complex business issues.

  • Technical Proficiency: Comfortable with 10-key data entry and navigating multi-platform order systems.

  • Organizational Mastery: A self-starter capable of multitasking and prioritizing tasks in a high-pressure, fast-paced environment.

  • Detail Oriented: High focus on accuracy to minimize order errors and ensure food safety/regulatory compliance.

This is an existing vacancy

We thank all applicants for their interest, however only those selected for the next stage will be contacted.  Fresh Start Foods is an equal opportunity employer who strives to provide an inclusive work environment that involves everyone and embraces the diverse talent of its people.  All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to any enumerated or analogous grounds of discrimination, including race, religious beliefs, colour, gender, gender identity, gender expression, physical disability, mental disability, age, ancestry, place of origin, marital status, source of income, family status, sexual orientation or status as a qualified individual with disability.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to:

For Jobs in British Columbia

[email protected]

For Jobs in Ontario

[email protected]

Use the words “Accommodation Request” in your subject line.

Top Skills

10-Key Data Entry
Order Systems
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The Company
London, , Ontario
172 Employees
Year Founded: 1993

What We Do

Fresh Start Foods continues to be the leading value added and fresh produce supplier in Canada. Building on 25 years of growth and success, we understand the importance of satisfying the essential stakeholders in your business.

We ensure that high quality and value is delivered from field to table. We understand the critical nature of fresh produce to your offering and work diligently to ensure you are able to exceed your customers expectations.

With several well positioned locations in both Eastern and Western Canada, we are truly national and well positioned to deliver the freshest product possible.

Fresh Start Foods has two additional companies within our food family, J.G. Fruits and Vegetables in Montreal distributes both whole and fresh cut fruit, vegetables and other related products. Our Eating New Creations facility in Mississauga focuses on meeting retail and food-service needs in the manufacturing and assembly of salad & meal kits, a variety of portioned salads, sandwiches, fruit cups and other portioned fresh and dry products. Fresh Start Foods continues to grow and innovate, serving food service and retail customers from coast to coast!

At Fresh Start Foods you'll find qualified professionals that stand out with their experience and understand that customers are at the centre of everything we do.

We are seeking individuals:
Who are customer centric
Who are able to deliver on their commitments
Who value individual excellence and collective performance
Who care and give back - sustainable agriculture, the environment, corporate citizenship
Who go above and beyond to provide options for our customers
Who understand the foodservice/hospitality/retail business and bring extensive knowledge and experience

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