Are you a confident communicator with a passion for sales and customer care? The Inside Sales Representative is the primary point of contact for our customers, building strong relationships and driving growth through proactive engagement.
In this role, you will manage a portfolio of UK-based customers, identify opportunities for growth, and deliver exceptional service throughout their technology journey. If you thrive in a fast-paced, team-oriented environment and love turning conversations into results, we want to hear from you.
Key Responsibilities:Manage and grow existing customer accounts, ensuring accurate data and strong relationships.
Act as the primary point of contact, offering tailored advice and support.
Generate leads, qualify prospects, and schedule appointments for field sales.
Collaborate with the wider sales team to deliver customer excellence.
Promote marketing campaigns, events, and SITECH technologies.
Plan and maintain effective call cycles to meet customer needs.
Handle inbound calls and online leads, ensuring timely follow-up.
Use tools like Glenigan to support sales activity and lead generation.
Strong sales orientation and a professional telephone manner.
Excellent communication, organisation, and interpersonal skills.
Proficiency in Microsoft Office and a willingness to learn new systems.
Experience in telesales or a sales environment (preferred).
Understanding of database marketing and customer segmentation.
Ability to work independently while thriving in a collaborative team.
In addition to a competitive salary, commission, 25 days holiday + bank holidays, up to 7% pension and life insurance, you will benefit from:
A comprehensive benefits package
A supportive and collaborative work environment
Opportunities for professional growth and development
INDDIR
At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. Finning is a forces-friendly employer having signed the Armed Forces Covenant, and pledges to treat those who serve or have served in the armed forces, and their families fairly.
Top Skills
What We Do
Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 90 years. We sell, rent and provide parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications.
Since 1933, when Finning was first established in Canada by Earl B. Finning, our name has conveyed integrity, reliability and resourcefulness. Over the years, the company has grown as a result of a genuine commitment to earning customer loyalty.
With our broad product support infrastructure and unmatched service capabilities, we deliver solutions that enable customers to achieve the lowest equipment owning and operating costs while maximizing uptime.
Finning employs over 13,000 people world-wide and operates in three geographies, with the head office in Vancouver, Canada.
