Inside Sales Representative

Position Overview

The Inside Sales Representative’s (ISR) primary role is to partner with Territory Sales Managers (TSM) to maintain and grow sales in a specified territory. The ISR is responsible for lead generation, maintaining customer satisfaction and building relationships with our VA, Indian Health, Department of Defense, and Community Care customers.

Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Lead generation- Prospecting new customers to increase customer count. Prospecting existing customers to increase order rate.
• Conducting outreach via phone and email
• Assess customer needs.
• Develop meaningful relationships with customers to encourage trust and loyalty.
• Promote current products on VA Contract. Educate customers on the company’s current and upcoming product lines and technologies to provide better overall solution and increase order rate.
• Address customer questions and overcoming objections.
• Monitor On-Boarding report to identify new customers for the on-boarding process.
• Follow up on cold and warm leads to further the sales process.
• Utilize available sales reporting tools to monitor territory strengths, opportunities, challenges, and threats.
• Work cooperatively with TSM and CSR on sales process to grow territory.
• Travel to events such as National Seminars and Regional Seminars as required.
• Some topical presentation as needed.
• Stay current on product knowledge, including features and functions.

Competencies (Knowledge and Skills needed for this position.)

• Attention to detail, accuracy and thoroughness
• Good written and verbal skills
• Ability to manage multiple tasks simultaneously, competing demands for time, frequent change in priorities, delays or unexpected events
• Ability to prioritize work activities
• Efficient use of time

Desired Qualifications

Required Education (if necessary):

College degree or equivalent

Preferred Education (if necessary):

AuD /Hearing Aid Dispenser’s license

Other Information
Direct reports: None
Indirect reports: None
Working Environment: Hybrid

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We encourage you to apply

Even if you don’t match all the above-mentioned skills, we will gladly receive your application if you think you have transferrable skills. We highly value a mindset, motivation, and energy, that aligns with our core values, to not only ensure growth for you, but for your team and the wider GN organization as well.

We are committed to an inclusive recruitment process

GN ReSound welcomes applicants from all backgrounds and applicants will receive equal consideration for employment. We make life sound better by developing intelligent sound solutions that transform lives through the power of sound, enabling you to hear more, do more & be more than you ever thought possible. Our integrated headset and communications solutions assist professionals in all types of businesses in being more productive. Our wireless headsets are designed to fit any lifestyle - from sports enthusiasts to commuters and office workers. ReSound is part of the GN group, which operates in more than 90 countries across the world. Founded in 1869, GN group today has more than 7,000 employees. 

Pay Transparency Notice: 

Total annual compensation for this position includes a competitive base pay, along with performance-based commissions that reward you for your contributions to the company’s success.  Depending on your work location, the annual base pay for this position may range from $45,000-$55,000 and the total annual compensation, including at-plan commissions, may be around $85,000-$95,000.  Compensation for roles at GN depend on a wide array of factors including but not limited to location, role, skill set, and level of experience.  To remain competitive, GN offers a competitive benefits package, including annual bonuses, health insurance, a 401(k) plan, paid time off and paid holidays.

E-Verify:

GN participates in E-Verify. View the E-Verify poster here.  View the Right to Work poster here.

Disability Accommodation

If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected]. This email is provided for the purpose of supporting applicants who have a disability that prevents them from being able to apply online. Only emails received for this purpose will be returned. Emails left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.