Key Responsibilities
- Proactively engage with prospective customers via phone, email, video conferencing, and online platforms to understand their needs and present suitable solutions.
- Manage and qualify inbound leads generated by marketing campaigns, website activity, and referrals, looking to convert these into active engagements.
- Conduct outbound prospecting to identify and develop new business opportunities within the target regions.
- Maintain accurate and up-to-date records of all customer interactions and sales activities in the CRM system.
- Schedule and deliver remote product demonstrations.
- Collaborate with regional sales teams, marketing, and customer success to ensure alignment and maximize conversion rates.
- Consistently achieve or exceed monthly and quarterly sales targets and KPIs.
- Stay up to date with product knowledge, industry trends, and competitor activity relevant to Sunbird Software
- Provide excellent customer service and build long-term relationships with clients.
- Manage the quoting of software maintenance via channel partners in an organized and systematic way, ensuring accuracy, timely delivery, and compliance with internal processes
- Key Requirements
- Proven experience in an Inside Sales, Sales Development, or similar role, ideally within the software and technology sectors.
- Demonstrable track record of meeting or exceeding sales targets in a remote or office-based environment.
- Excellent communication, interpersonal, and active listening skills, with the ability to build rapport quickly over the phone or online.
- Strong organizational skills and attention to detail, with experience using CRM systems.
- Self-motivated, results-driven, and comfortable working independently in a remote setting.
- Knowledge of the data center, IT, or SaaS markets is advantageous but not essential.
- We are all about delighting our clients and live/breathe the end client/user experience
- We have amazing PTO Policy that allows you to take care of yourself and your family
- We offer medical, dental, vision and life insurance to eligible employees
- We believe in collaboration, teamwork, creativity and taking initiative
- What is DCIM Software: www.sunbirddcim.com/what-dcim
- What are customers saying about Sunbird: www.sunbirddcim.com/reviews
- Why work at Sunbird: www.sunbirddcim.com/careers
Sunbird is an EEO/AA/ADA/Veterans employer.
What We Do
Sunbird Software is changing the way data centers are being managed. With a focus on real user scenarios for real customer problems, we help data center operators manage tasks and processes faster and more efficient than ever before, while saving costs and improving availability. We strive to eliminate the complexity they have been forced to accept from point tools and home grown applications, removing the dependency on emails and spreadsheets to transform the delivery of data center services. Sunbird delivers on this commitment with unexpected simplicity through products that are easy to find, buy, deploy, use, and maintain. Our solutions are rooted in our deep connections with our customers who share best practices and participate in our user groups and product development process.
