Our Story
With over 50 years of serving the creative community, Adorama has grown from a beloved New York City camera store into the world’s only full-service destination for photo, video, and electronics. We’re more than a retailer—we’re a creative partner for professionals, hobbyists, and tech enthusiasts alike.
From iconic brands like Sony, Canon, and Nikon to the latest in drones, smart home tech, musical instruments, and pro audio gear, Adorama provides creators with the gear and services they need to bring their visions to life. Our passion for education, innovation and commitment to customer experience make us a dedicated and trusted resource.
At Adorama, we don’t just support creativity—we live it. Join a team that’s shaping the future of how the world captures, creates and connects.
Our Leadership Principles
- Growth Mindset: We set high standards, embrace failure, and are open to change.
- Be Customer-Centered: We focus on the end-to-end customer experience.
- Take Ownership & Dig Deeper: We are proactive, use data, and avoid shortcuts.
- Think Like a Start-Up: We move fast, stay flexible, and celebrate every win.
- Be Humble & Respectful: We assume positive intent, listen actively, and support one another.
What You'll Do
- Capture phone sales from external customers by:
- Politely and properly answering, transferring ending all inbound calls
- Listening carefully to customer’s needs to determine their requirements and expectations
- Attempting to get sales and proactively recommending items to increase satisfaction
- Consistently attempting to convert calls to sales
- Selling the appropriate products by understanding customer’s specific needs
- Proactively Attempting to sell accessories
- Ensuring the customer receives an order number
- Maintain a satisfactory conversion rate of calls
- Educate clients about features and benefits of products to improve product related sales and customer satisfaction
- Responsibilities may evolve over time; employees may be asked to take on additional duties as needed to support business priorities.
What Will Help You Thrive
- Self-motivated
- Exceptional interpersonal skills
- Deep expertise in photography and electronics equipment
- Ability to communicate technical features clearly verbally and in writing
- Highly responsive to customer needs
- Detail-oriented
- Strong follow-through habits
- Ability and desire to perform in fast paced work environment
- Ability to communicate effectively with team members, customers and management
- Independent thinking and effective time management
- Creative and analytical thinker / problem solver
- Flexible team player with a positive attitude, with the ability to work in multiple environments
This role may require up to three on-site days weekly to ensure in-person collaboration, improved communication, effective teamwork, and real-time problem solving to enhance team synergy and productivity. A standard 40 hour work week is expected. This is a base-plus-commission position.
Ready to Join Our Team of Creators? Apply today and let’s create something extraordinary together.
What We Do
We are so much more than just a camera store… we've become the #1 place for all content-creators, photographers, vloggers and anything you can imagine to help you capture, enjoy and share life’s moments on your platform or with your friends and family. We are always striving to grow and love to hear feedback from our loyal patrons and the otherwise curious; drop us a line, like or comment!
Located in New York City, Adorama is the affordable photography, electronics, video and camera store. We carry a large selection of camera equipment and have the best prices in the NYC area. Whether you're a professional photographer or just starting out, our helpful and knowledgeable salespeople will help select the right studio gear, lighting, tripods and camera equipment just for you.
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