The Role
The Inside Sales Representative at Kiva Sales & Service develops existing accounts and acquires new customers, managing over 100 accounts and achieving ambitious sales goals in California's cannabis distribution market.
Summary Generated by Built In
At Kiva Sales & Service (KSS), we’re proud to be at the forefront of California's cannabis distribution industry. As the exclusive distributor for Kiva Confections and a carefully curated portfolio of premium cannabis brands, we ensure that dispensaries across the state have seamless access to the products their customers love. Founded on the principles of quality, reliability, and innovation, we provide unparalleled service through next-day deliveries, expert account management, merchandising support, and a robust logistics network. Every day, our team strives to elevate industry standards while empowering dispensaries to thrive in an ever-evolving market. Joining KSS means becoming part of a company that’s passionate about delivering excellence and driving sustainable growth in the cannabis space.
Job Summary
The Inside Sales Sales Representative - KSS is responsible for developing existing accounts and closing new qualified customers throughout California. This experienced salesperson must possess deep product knowledge, demonstrate integrity and professionalism, and deliver exceptional customer service.
You’ll work closely with Suppliers, Logistics, and our Technology teams to achieve ambitious sales goals while fostering lasting business relationships.
MUST reside in California!
This role is for you if...
- Thrive in a team environment and are driven by results
- Are goal-oriented and experienced in meeting aggressive sales targets
- Enjoy building new customer relationships and supporting their business growth
- Have been called an overachiever
- Possess exceptional verbal and written communication skills
As the Inside Sales Representative - KSS, you will...
- Manage a portfolio of 100+ accounts with an annual sales revenue of $2.5M+
- Schedule and conduct virtual meetings to grow assigned territories and increase sales revenue for Kiva and Supplier Brands
- Proactively manage and respond to a high volume of customer requests via email, text, and phone
- Collaborate with Supplier Brands to build strategies, pipelines, and achieve quarterly KPIs
- Manage e-commerce orders and maintain expert-level knowledge of the company's ERP
- Partner with internal teams to optimize sales flow and customer experience
- Generate and develop a robust sales pipeline through outbound prospecting
What we are looking for...
- Minimum 2 years of Inside Sales experience, preferably in cannabis, wine, or spirits
- Proven experience managing a territory or portfolio of up to 120 accounts
- Highly organized and detail-oriented, able to manage multiple priorities simultaneously
- Strong communication, relationship management, and negotiation skills
Top Skills
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The Company
What We Do
Kiva was founded in 2010 with a clear mission - change how the world views and uses cannabis for the better. Frustrated by the inconsistent, low-quality edibles available at the time, a young couple began making chocolate bars out of their Bay Area home kitchen. Today, their award-winning chocolates, mints, and gummies are the most trusted, recommended, and sought after on the market. For this, Kiva has become the most recognized edible brand in cannabis with a loyal customer base throughout hundreds of dispensaries across seven states
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