Opportunity and Pipeline Management:
- Facilitate the progression of sales opportunities throughout the sales process, supporting design iterations and aligning with client buying requirements.
- Generating new opportunities, nurturing prospects, and engaging former contacts via different marketing events and or campaigns to maintain a dynamic sales pipeline.
- Evaluate and optimize performance by tracking metrics such as call outcomes, meeting scheduled, pipeline development, deals closed, and revenue growth to align with company objectives.
Demand Generation/Lead Management:
- Support lead generation efforts completing sale activities to drive lead qualification and conversions
- Nurture prospects and engage former customers via different marketing events and or campaigns generating new sales opportunities.
- Prepare, conduct, and facilitate customer meetings and presentations to increase awareness, drive customer relationship to grow & retain business.
Customer Engagement and Retention:
- Actively contribute to marketing events by driving awareness to Protolabs webinars, tradeshows, and other social/content engagements to enhance Protolabs' brand interaction and visibility.
- Conduct discovery calls to gain insights into customer needs, cultivating both new customer acquisition and existing relationships.
- Identifying and raising large or production sales opportunities to sales management in order to provide adequate support and resources ensuring positive customer outcomes.
Operational and Administrative Responsibilities:
- Maintain effective communications with internal partners on customer projects within Protolabs
- Utilize CRM software and sales tools effectively for managing pipeline insights, prioritizing opportunities, and ensuring timely follow-ups for designated projects and new prospects.
- Support and respond to general sales inquiries received via different communication channels (sales inbox, online forms, chat assistants, etc.)
- Maintain customer information by documenting & tracking engagement and interactions within Customer Resource Management software application
- Perform other related duties as assigned by Sales Management.
What it takes:
- Entry-level position; Typically has 0-2 years of experience.
- Bachelor’s Degree or equivalent sales experience
- Ability to prioritize tasks effectively, ensuring timely opportunity follow-up and closing of deals.
- Self-motivated and results-driven with a focus on achieving and exceeding sales goals and objectives
- Ability to build and sustain robust customer relationships to enhance satisfaction
- Exhibits Protolabs values: We are one team, We are kind, We are makers, We win or we learn, We take ownership
What's in it for you?
- We offer a competitive total compensation package
- In addition, we offer competitive benefits including but not limited to:
- Health Insurance: Traditional OR High Deductible plan
- Flexible Spending Accounts
- Health Savings Account (including employer contributions)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid caregiver leave
- You will receive PTO + Holiday Pay + Volunteer Hours
- 401k with company match and immediate vest
- Employee Stock Purchase Program with a 15% discount
- And More!
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What We Do
Protolabs is the world's fastest digital manufacturing source for rapid prototyping and on-demand production. The technology-enabled company produces custom parts and assemblies in as fast as 1 day with automated 3D printing, CNC machining, sheet metal fabrication, and injection molding processes. Our digital approach to manufacturing enables accelerated time to market, reduces development and production costs, and minimizes risk throughout the product life cycle.
3D Printing
Our 3D printing service offers a wide selection of materials and technologies to create prototypes and end-use parts with complex geometries and detailed features. With tight process controls, careful design reviews, and extensive quality monitoring, we ensure precise and repeatable 3D-printed parts, every time.
CNC Machining
We use 3- and 5-axis milling along with turning to machine parts from commercial-grade plastics and metals. Our online quoting system and automated manufacturing process enable us to ship parts within 24 hours, helping customers accelerate development and reduce time to market.
Sheet Metal Fabrication
Protolabs is an industry leader in quick-turn sheet metal parts for both prototyping and low-volume production. Our digital approach to manufacturing enables us to fabricate sheet metal parts in as fast as 5 days. Additionally, we can support our customers’ development efforts with component assemblies, several finish options, and screen printing.
Injection Molding
Our injection molding service offers two options—prototyping and on-demand manufacturing—which provide customers a tooling solution that aligns with their project’s requirements. It’s used for quick-turn prototyping, bridge tooling, and low-volume production of up to 10,000+ parts in 15 days or less.
