Inside Sales Representative

OVERVIEW

This position is a telephonic inbound/outbound sales role that is responsible for generating revenue and/or profit margin in small to large-sized accounts. Limited field activity may occur, but only on an infrequent basis. Responsible for learning sales techniques and reporting daily or weekly activity to Inside Sales Team Leader. May also participate on key account sales teams and provide ongoing service and support in named accounts.

DUTIES & RESPONSIBLITIES

• Generate qualified leads, via telemarketing and email, and effectively transition to the sales team.
  • Follow up on marketing qualified leads and conduct research to set meetings for the sales team
  • Participate in calling campaigns to target account/prospects from pre-defined lists
  • Meet target Key Performance Indicators (KPI’s) for calls and emails
  • Identify key buying influencers within accounts to determine budget and timeline
  • Build and cultivate relationships by initiating communications and conducting follow-up communications to move leads through the sales funnel.
  • Develop and maintain detailed client records using CRM software, Salesforce.com
  • Set customer appointments for sales reps via Outlook
• Present and demonstrate product in an effective manner via webcast
• Provide regular communication and updates on relevant deals with manager and members of the sales team
• Support sales efforts at trade shows and other meetings
• Be able to navigate and communicate throughout a hospital organization from department level contacts to C level leadership
• Maintain a working knowledge of the products through release training and engagement in showcases as needed
• Support company objectives and achieve goals successfully
• Provide feedback to management on market and product issues
• Participate in quarterly and annual sales meetings
• Attend and successfully complete regularly scheduled training sessions

QUALIFICATIONS

Education: Bachelor’s degree or equivalent job experience

Experience:  1+ years prior sales or telemarketing experience, or sales-related internship experience

Requirements:

• Professional and courteous phone presence

• Strong attention to detail/ability to take and relay detailed notes
• Team player/works well with others
• Self-motivated to learn and succeed
• Comfortable in a fast-paced environment – flexibility is a must.
• Strong computer skills

Desired Experience:

• B2B sales experience, preferably in Saas/software space
• Experience using various sales tools - ZoomInfo, LinkedIn Sales Navigator, etc
• Use of prospecting tools - Gong, Outreach, etc
• Proficiency with Microsoft Office suite

The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job.  They are not intended to be an exhaustive list of all duties and responsibilities and requirements.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.