Inside Sales Representative

Posted 7 Days Ago
Be an Early Applicant
Lake Zurich, IL
1-3 Years Experience
Healthtech • Pharmaceutical
The Role
The Inside Sales Representative maintains existing accounts, sources new sales opportunities, and builds rapport with healthcare professionals through virtual communication and in-person meetings. Responsibilities include achieving performance goals, increasing sales, preparing sales tools, and collaborating with field sales and the Commercial team while providing a superior customer experience.
Summary Generated by Built In

Job Summary

The Inside Sales Representative is responsible for maintaining existing accounts within their assigned territory, sourcing new sales opportunities, building rapport with health care professionals through virtual communications and periodic in-person meetings. This role will provide impactful core selling messages to new and current customers around the complete portfolio of Fresenius Kabi offerings, new product launches, and programs as part of their remote engagement. This role requires strong collaboration with field sales and interactions with the Commercial team.
This is a hybrid position, and the selected candidate will be required to work onsite in the Lake Zurich, Illinois office 3 days a week.Responsibilities

  • Achieve performance goals for assigned territory.
  • Increase sales in assigned territory and develop new business opportunities.
  • Initiate minimum number of outbound calls per day to customers within assigned territory as determined by management. Collaborate with Field Sales to provide a positive customer experience.
  • Call on new prospective customers to uncover new opportunities. 
  • Effectively present and launch new products and programs to customers.
  • Demonstrate outstanding call quality through customer focused selling using outstanding presentation skills and effective communication.
  • Utilize product knowledge and sales skills to identify and meet customer needs.
  • Demonstrates effective selling techniques, utilizing a variety of digital platforms.
  • Prepare and utilize sales tools to maximize effective customer presentations.
  • Accurately and timely maintenance of databases for all accounts based on customer communications and account attributes. This includes call logs, GPO and Wholesaler affiliations, key contact information, order entry as necessary, etc.
  • Interact successfully with customers, sales professionals, and other team members.
  • Expand relationships within accounts to include all levels of customer decision makers and stakeholders. Collaborate with field sales and manager as necessary.
  • Handle customer inquiries (shipping, product availability, etc.) as they occur. 
  • Demonstrate effective and consistent follow up with customers including, but not limited to, awareness of all products available, new product launches, and specials that are currently available.
  • Assists field sales organization on sales related activities.
  • Promote excellence by providing a superior customer experience.
  • Complete all sales training requirements, including all product related training programs, and compliance training.
  • Participates in any and all reasonable work activities as assigned by management.
  • All employees are responsible for ensuring the compliance to company documents, programs and activities related to the Health, Safety, Environment, Energy, and Quality Management Systems, as per your roles and responsibilities.

Requirements

  • Bachelor’s Degree Required (Business or Communications preferred).
  • 2+ years’ virtual sales or customer service experience (Healthcare or Telemarketing industries highly desirable).
  • Practical business understanding to help identify customer needs to deliver results, having demonstrated strong business acumen and professionalism.
  • Exceptional customer service skills.
  • Strong time management and organizational skills; ability to manage multiple tasks simultaneously.
  • Ability to communicate with management, peer groups and customers in a collaborative style.
  • Effective verbal and written communication skills to include effective communication with senior executives and key decision-makers.
  • Intermediate skill set with Microsoft Office (Word, Excel, PowerPoint, Outlook).
  • Experience with ERPs (SAP preferred), CRMs (Salesforce.com preferred) and knowledge of other database concepts.
  • Demonstrated ability to prioritize and execute tasks in a dynamic environment.
  • Ability to work flexible hours and weekends to meet business/customer needs.
  • Ability to work effectively with all employees and external business contacts while conveying a positive, service-oriented attitude.
  • Must have the ability and willingness to travel occasionally based on business need (approximately 5% – Air/Auto travel).

Additional Information

We offer an excellent salary and benefits package including medical, dental and vision coverage, as well as life insurance, disability, 401K with company match, and wellness program.

Fresenius Kabi is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, immigration status, disabilities, or protected veteran status.

The Company
HQ: Bad Homburg
21,388 Employees
On-site Workplace

What We Do

Fresenius Kabi is a global healthcare company that specializes in lifesaving medicines and technologies for infusion, transfusion, and clinical nutrition. The company’s products and services are used for the therapy and care of critically and chronically ill patients.

Its product portfolio comprises a range of highly complex biopharmaceuticals, clinical nutrition, medical technologies, and I.V. generic drugs. Within biopharmaceuticals, Fresenius Kabi offers, among others, biosimilar drugs with a focus on autoimmune diseases and oncology. The company’s clinical nutrition offering includes a wide selection of enteral and parenteral nutrition products. In the segment of medical technologies, its offering includes vital disposables, infusions pumps, apheresis machines, cell therapy devices, and more. Fresenius Kabi puts essential medicines and technologies in the hands of people who help patients and finds the best answers to the challenges they face.

Following its strategy “Vision 2026”, which is a key part of the #FutureFresenius program of the Fresenius healthcare group, the company is furthermore committed to increase efficiencies in the therapy and care of patients and improve access to high-quality healthcare around the globe. Fresenius Kabi aspires to be leading globally in its product segments – all for the benefit of patients, its customers, and its stakeholders.

Fresenius Kabi Community Guidelines and User Information:
https://www.fresenius-kabi.com/social-media-terms-conditions

Imprint: https://www.fresenius-kabi.com/imprint

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