Inside Sales Representative

Inside Sales Representative (Arabic and English speaker)
 

Are you skilled at managing client communications while ensuring best opportunities for book sales growth?
 

Can you handle complex correspondence and use CRM tools to drive sales success?
 

About our Team
 

Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and support a more personalized and localized healthcare experience. All for the benefit of every patient.
 

About the Role
 

You drive book sales growth by interacting with clients primarily through email, phone, and virtual meetings. You identify sales opportunities, manage accounts, and ensure compliance throughout the process. You provide insights, maintain accurate records, and deliver exceptional service to clients.
 

Responsibilities

• Identifying and prioritizing sales opportunities for book sales, using data and insights to drive growth;
• Maintaining regular communication with clients via email, phone, and Teams, ensuring solid relationship management;
• Ensuring compliance with company policies and due diligence in all client interactions;
• Providing accurate sales forecasts and performance reports to align with business targets;
• Utilizing Excel and CRM systems to track client interactions and maintain accurate data;
• Collaborating with internal teams, such as customer services, marketing and credit control, to ensure seamless sales operations;
• Handling complex client correspondence with precision and timeliness.

Requirements

• Be fluent in Arabic and English;
• Have experience in inside sales, account management, or a similar role;
• Demonstrate decision-making abilities, especially in managing client communications;
• Be proficient in Excel and CRM systems with solid analytical skills;
• Communicate effectively, both verbally and in writing, to manage client relationships;
• Manage compliance and observe due diligence in the territory; 
• Thrive in a dynamic, detail-oriented environment.

Work in a way that works for you
 

We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
 

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Working for you
 

We know that your well-being and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

-Health care plans and benefits

-Modern Family Benefits, including maternity, paternity, adoption and surrogacy

-Life assurance and accident policies

-Comprehensive pension and retirement plans

-Access to learning and development resources

-Your recruiter will advise you on the benefits package for your location

About the Business
 

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. At Elsevier, your work contributes to the world’s grand challenges and a more sustainable future. We harness innovative technologies to support science and healthcare to partner for a better world.

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Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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