Inside Sales Representative

Location: West Coast, North America

Job Summary:

The Inside Sales Representative, AirVantage Services is responsible for sales and account management relating to Semtech’s AirVantage Services within the target region and/or assigned account portfolio. The ISR identifies, drives and closes new business opportunities, and also works with the Regional Sales Manager to provide account management support and to identify new business growth opportunities within the existing account base.

Responsibilities:

Sales and Business Development:

• Identify and target potential Semtech AirVantage Services customers through research and market analysis
• Generate leads and build a pipeline of prospective customers
• Follow up on leads and qualify potential customers and advance the sales process

• Conduct sales calls and virtual meetings to advance the sales process and drive opportunities to successful closure

Account Management:

• Maintain ownership of portfolio of accounts managing and driving throughout the full lifecycle
• Collaborate with the Regional Sales Manager to provide account management support throughout the customer lifecycle for accounts owned and led by the RSM
• Work collaboratively to identify and close upsell and growth opportunities within existing accounts
• Ensure customer satisfaction and retention through regular follow-ups and proactive communication

Collaboration:

• Collaborate with the cross functional teams to ensure smooth implementation and support of services

• Participate in team meetings and contribute to the overall sales strategy

Reporting and KPIs:

• Use Salesforce.com to manage and document customer interactions and pipeline status
• Provide key insights to inform a forward-looking revenue forecast for assigned territory and/or accounts
• Meet and exceed revenue, pipeline generation, and new services wins targets

Minimum Qualifications:

• Minimum of 3 years of sales experience, preferably in telecommunications or technology sector with a focus on services sales
• Proven track record of achieving sales targets and growing customer accounts
• Experience with cellular services sales is highly desirable
• Strong interpersonal and communication skills
• Ability to build and maintain relationships with customers at all levels
• Excellent negotiation and closing skills
• Proficient in using CRM software and other sales tools
• Self-motivated, results-driven, and able to work independently.

Desired Qualifications

• Mobile Network Operator (MNO) or Mobile Virtual Network Operator (MVNO) experience highly desirable
• Internet of Things (IoT) experience highly desirable

The intent of this job description is to describe the major duties and responsibilities performed by incumbents of this job. Incumbents may be required to perform job-related tasks other than those specifically included in this description.

All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.

A reasonable estimate of the pay range for this position is On-Target Earnings of up to CAD $98,000. There are several factors taken into consideration in determining base salary, including but not limited to: job-related qualifications, skills, education and experience, as well as job location and the value of other elements of an employee’s total compensation package.