Rittal, LLC has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world’s leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications.
As the Inside Sales Representative, you will sell products and/or services to customers exclusively via telephone and Internet (e.g., chat, email, video conferencing, etc.) and function as point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing business. Responsible for maintaining relationships with accounts through ongoing client contact and support. Close sales within territory, defined by geographic area, industry, or product/service group. Respond to client inquiries and offer guidance on appropriate products and services. Execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met.
Primary Responsibilities:
- Represent and communicate Rittal’s overall product line to potential and current customer base.
- Increased inside sales and market share within a defined territory through strategic outreach and daily, initiative-taking sales activities.
- Identify and create high priority, target account contact database within defined regions.
- Contacts existing and potential customers to follow-up on leads, determine the status of quotations, and set appointments for Field Sales as appropriate.
- Partner effectively with the Field Sales to drive full cycle sales coverage and achieve regional goals.
- In-depth understanding of Rittal products, markets, applications, and distributor models.
- Detailed understanding of the customer’s needs as related to the products or services being sold.
- Communicate with Inside Sales/Outside Sales/Manufacture Rep’s/Distributors.
- Communicate opportunities, issues, and trends to management.
- Participate in trade shows and onsite/offsite customer visits as needed.
- Complete rotation of trainings to gain advance knowledge of products, selling skills, customer relationship skills and others as needed.
- Other duties and responsibilities as assigned or required.
Knowledge & Experience:
- Bachelor’s degree is preferred.
- 0-3 Years of experience in a sales-related position.
- Technical background and knowledge of industrial products is preferred.
- Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.
- Excellent interpersonal and communication skills both verbal and written.
- Quick leaner, receptive to coaching, and collaborative.
- Exceptional time management, attention to detail, and follow-up skills
- High energy, initiative-taking, and goal oriented
- Willingness to relocate for sales advancement opportunities.
What we offer is an opportunity to be a part of a team that increases the optimization and efficiency of our Global Company. Our goal is to create a safe work environment that our customers can trust us to deliver quality products. We enjoy all the benefits of an international company quickly growing in the US.
Rittal, LLC is proud to be an affirmative action/equal opportunity employer. EEO/M/F/Vets/Disabled If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company’s Human Resources Department. This option is for individuals who require accommodation due to a disability.
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What We Do
Rittal North America LLC is the U.S. subsidiary of Rittal GmbH & Co. KG in Germany and was founded in Springfield, Ohio in 1982. Its parent company, Rittal, was started in Germany in 1961 and has grown to include offices in more than 70 countries and manufacturing facilities on 4 continents.
Rittal North America LLC's U.S. Headquarters, located in suburban Chicago, Illinois, is a state-of-the-art facility that serves as a customer training center, including expanded teaching resources, product testing facilities and a large-scale product showroom where customers can have a hands-on experience with the entire Rittal System. Rittal North America LLC's manufacturing center of excellence facility in Urbana, Ohio, consists of more than a half-million square feet of space to ensure that customers' production and stocking requirements are fully met. Lastly, Rittal North America LLC's distribution centers in Georgia, Texas and Nevada enable Rittal to meet the needs of its customers quickly and reliably.
Situated on a 105-acre campus, Rittal North America LLC's manufacturing facility is filled with state-of-the-art equipment and processes, and contains in-house engineering and modification services, as well as the longest non-automotive paint line in North America, stretching more than 3 miles within the confines of the factory. The on-site warehouse is outfitted with an 8-story Automated Storage & Retrieval System.
Rittal manufactures the world's leading industrial and IT enclosures, racks and accessories, including high efficiency, high density climate control and power management systems for industrial, data center, outdoor and hybrid applications. Rittal's off-the-shelf standard, modified standard and custom-engineered products are known throughout the world as high quality, affordable solutions for practically any industrial or IT infrastructure application - from single enclosures to comprehensive systems.
Rittal is ISO 9001:2008 and ISO 14001:2004 certified.
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