Universal Windows Direct - Inside Sales Representative
SCHEDULE: MONDAY – FRIDAY 1:00 PM - 9:00 PM (YOUR CHOICE OF 3 WEEKDAYS), SATURDAY 9:00 AM - 5:00 PM, & SUNDAY 11:00 AM - 5:00 PM
$17.00 PER HOUR - FULL TIME POSITIONS WITH BENEFITS
Unlock your career potential as an Inside Sales Representative at Universal Windows Direct. At UWD, we are driven by success. This includes YOUR success. We need motivated, talented, charismatic, self-starters. If success and winning motivates you, you belong with us! Our top-notch sales team is driving growth as a national leader in the home improvement industry. If helping people get what they want is something that excites you, we will give you the tools, the training, and the team you need to achieve those goals. We truly believe everyone can carve out their niche and make a career here, and we want you to be the next part of that.
Location: On-site in Cleveland, Ohio
Responsibilities
· Provide an excellent first impression to every customer you interact with
· Offer helpful solutions to customer’s home improvement needs
· Drive new business through inbound and outbound follow ups
· Set appointments and generate referrals for our Outside Sales team
Qualifications· B2C or B2B or Customer Service experience.
· 1-2 Years of inbound/outbound calling.
· Good organizational skills and the ability to multitask.
· Excellent phone etiquette.
· Strong listening and conversational skills.
· Ability to set and achieve goals.
· Availability between 1pm to 8 pm M-F, 9am to 5pm Saturday, and 11am to 5pm Sunday.
Perks:
· NO COLD CALLING! We give you all the prospects. All of your leads are homeowners that have actively shown interest in a home improvement project.
· Uncapped earning potential.
· Overtime opportunities
· Exceptional training; including our exclusive sales process.
· Opportunities for career growth and rapid advancement throughout the company.
· Personal and group coaching designed to take your skills and abilities to the next level.
Compensation and Benefits:
· Competitive compensation packages (base hourly & uncapped commission)
· Medical, Dental, and Vision Insurance with Plan Options
· Basic and Voluntary Life and AD&D Insurance for Employee and Family
· 401(k) Retirement Plan with company match
· Paid Time Off (PTO). For any vacation, personal, and sick day needs.
UWD is an Equal Employment Opportunity Employer
#INDUWDR
Skills Required
- B2C, B2B, or customer service experience
- 1–2 years of inbound and outbound calling experience
- Good organizational skills and ability to multitask
- Excellent phone etiquette
- Strong listening and conversational skills
- Ability to set and achieve goals
- Availability from 1:00 PM to 8:00 PM Monday through Friday, 9:00 AM to 5:00 PM Saturday, and 11:00 AM to 5:00 PM Sunday
Great Day Improvements Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Great Day Improvements and has not been reviewed or approved by Great Day Improvements.
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Retirement Support — Feedback suggests a 401(k) with company match is available, indicating meaningful retirement support. Employees also reference financial-planning resources that complement retirement benefits.
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Healthcare Strength — Health insurance is considered affordable by many, and medical, dental, and vision coverage are advertised. This points to generally solid healthcare offerings that meet baseline expectations.
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Leave & Time Off Breadth — Paid time off is widely reported as available, and company materials emphasize PTO and work-life support. These elements indicate a reasonably comprehensive time-off offering on paper.
Great Day Improvements Insights
What We Do
Great Day Improvements, LLC is a vertically integrated, direct-to-consumer home-improvement company that brings together specialized brands serving homeowners across the United States. Its offerings include replacement windows and doors, gutters, sunrooms and patio enclosures, siding, roofing, bathrooms, and other renovation products. The company combines product design and manufacturing with professional installation through brands including Champion, Leafguard, and Patio Enclosures.
